ZAID SARWAR

Addison, IL ***** • 630-***-**** • ad4qor@r.postjobfree.com • LinkedIn Profile

Business Analyst

PROFESSIONAL SUMMARY

Detail-oriented, analytical business focused candidate skilled in lean management seeking to leverage skills and academic background into an integral business analytics role.

Process-driven, strategic thinker with ability to oversee business operations and optimize resources to maximize profits.

Possess strong problem solving, organizational and communication skills needed to deliver effective solutions to complex business challenges.

Technical proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint, Visio, SQL)

CORE COMPETENCIES

Business Development

Management

Strategic Planning

Business Analysis

Internal Control

Accounts Management

Financial Planning

Process Improvement

Data Analysis

EDUCATIONAL BACKGROUND

DeVry University

Bachelor of Science in Technical Management • June 2022

Concentration in Business Intelligence & Analytics Management

Dean’s List

Key Coursework: Applied Business Analytics; Business Intelligence Database; Managerial Business Analytics; Managing Supply Operations; Supply Chain Decision Tools; Business Analysis; Introduction to Internet Analytics

University of Punjab

Bachelor of Commerce • July 2011

CERTIFICATIONS:

Microsoft Certified Solution Expert (MCSE)

Microsoft Exchange Server

PROFESSIONAL EXPERIENCE

Independent Contractor Chicagoland Area November 2017– Present

Transport clients to their destination adhering to tight schedules and deadlines.

Maintain records of travel time and expenses for each trip.

Perform daily inspections of the vehicle conforming with all applicable safety and operating procedures.

Mallows Bakers & Grocers Lahore, Pakistan February 2013 – January 2017

Operations Manager • June 2014 – January 2017

Developed and implemented strategies to improve operational efficiency and reduce costs.

Managed store operations, including staffing, scheduling, inventory management, and customer service.

Monitored and evaluated employee performance and provided feedback and coaching.

Managed store budgets and ensured cost-effectiveness; monitored and analyzed competitive trends.

Analyzed customer feedback and developed strategies to improve customer satisfaction.

Developed and maintained relationships with vendors and suppliers.

Assistant Floor Manager • September 2013 – July 2014

Managed cash flow for the business using POS system, credit card batching and cash depositing.

Scheduled employees’ work hours and managed payroll to ensure proper paycheck handling.

Increased sales and reduced spending through responsible inventory control and team management.

Sales Associate • February 2013 – August 2013

Assisted customers with product selection and drove sales through suggestive selling and sharing product knowledge.

Responded to customers' questions and resolved issues.

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