A Team 2 3
Resume:
Mykyta Nikolaiev
TRANSPORTATION MANAGER
Profile
Professional Logistics Dispatcher with expertise in international companies. Successfully coordinated 15 truck drivers and led a team of 3 dispatchers. I have outstanding organizational and problem-solving skills and am a team player who always ensures the job is done on time. My strong understanding of the US logistics market helped me develop long-term relationships with carriers, brokers, and shippers.
Employment History
Transport Manager, Easy Pack Inc, Houston, TX
OCTOBER 2 0 2 3 — MARCH 2 0 2 4
Managed high-volume transportation requests, ensuring timely and accurate delivery of goods to clients. Maintained detailed records of all dispatched orders, ensuring accuracy in invoicing and regulatory compliance. Managed customer accounts and invoicing. Demonstrated strong organizational and time management skills while managing multiple projects. Worked flexible hours across night, weekend, and holiday shifts. Worked well in a team setting, providing support and guidance. Worked effectively in fast-paced environments. Planning predetermined routes and accommodating route changes as needed Working with freight documentation
(set-up packages, Rate Con, BOL, POD, receipts, factoring, etc.) Solving OTR issues
(breakdowns, rescheduling, accidents, etc.) Ensure on-time delivery of goods while adhering to safety and compliance standards Address and resolve operational challenges in real-time to minimize disruptions.
Logistics Dispatcher, XXII Century, Blue Stallion, Konix Logistics, Chicago, IL
F E BRUARY 2 0 2 3 — OCTOBER 2 0 2 3
Dispatching of 15 trucks (company drivers + owner-operators) (dry van, reefer, flatbed, conestoga, lowboy, chassis, etc.) Planning predetermined routes and accommodating route changes as needed Working with freight documentation
(set-up packages, Rate Con, BOL, POD, receipts, factoring, etc.) Solving OTR issues
(breakdowns, rescheduling, accidents, etc.) Ensure on-time delivery of goods while adhering to safety and compliance standards Address and resolve operational challenges in real-time to minimize disruptions. Analyzed customer delivery needs and developed tailored delivery solutions. Created delivery routes and optimized plans for traffic, road conditions, and other factors. Monitored vehicle locations to coordinate timely arrivals. Tracked and monitored vehicle performance and maintenance.
Logistics Dispatcher, Lanjeron Logistics Inc, Southwest Star Inc. l, Houston, TX
JANUARY 2 0 1 9 — F E BRUARY 2 0 2 3
Dispatching of 10 truck drivers (dry van, reefer, flatbed, conestoga, lowboy, chassis, etc.) Planning predetermined routes and accommodating route changes as needed Working with freight documentation (set-up packages, Rate Con, BOL, POD, receipts, factoring, etc.) Communicating and building relationships with customers, brokers, trucking companies representatives, and facilities) Solving OTR issues (breakdowns, rescheduling, accidents, etc.) Keeping track of transportation regulations and laws to Details
Calgary
Canada
******.***********@*****.***
Links
Skills
Leadership
Time Management
Ability to Work Under Pressure
Communication
Microsoft Excel
Computer Skills
Global Logistics
Customer Service
Chassis
Timelines
Microsoft Office
Negotiation
Dispatching
Booking (Resource Planning
Software)
DOT (Graph Description
Language)
Communications
Phone Support
Coordinating
Planning
ensure that truck drivers comply Coordinating payroll, monitoring compliance, and regulations
Broker, Logistics Dispatcher, Global Logistics Hub, Kiev, Ukraine F E BRUARY 2 0 1 9 — DECEMBER 2 0 1 9
Maintaining company database Searching and booking loads for 5 drivers Providing updates to the customer and carriers Providing 24/7 support for truck drivers and following DOT regulations Negotiating rates and delivery timelines Handling customer complaints and inquiries Helping with staff recruitment and training for newcomers
Custommer, Aviacontact (Kiwi.com), Brno, Czech republic MARCH 2 0 1 8 — MARCH 2 0 1 9
Booking accommodation, planning routes Updating clients, airlines, and ticketing partners of all and any changes Solving various requests regarding bookings (airlines, hotels, 3d partners) Handling travel issues, conflicts, complaints, cancelations, and refunds Working with a large flow of information (calls, emails, chats) Supporting customers 24/7 (providing info about car rentals, seat availability, fare information, schedules, tours, meals, and others)
Provided timely and accurate information to customers regarding flight schedules, fares, and promotions
Education
Bachelor's Degree: "Informational Technologies, Computer Sciences", NAU, Kiev
JANUARY 2 0 1 6 — F E BRUARY 2 0 2 2
Master of Science: "Logistics Management And Administration", NAU, Kiev OCTOBER 2 0 1 6 — JANUARY 2 0 2 2
Languages
Russian
Ukrainian
English
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