PROFESSIONAL SUMMARY

Strategic leader who can manage a variety of job functions including developing and implementing HR policies and procedures. Successful at fostering a positive and inclusive workplace culture while staying in compliance with relevant employment laws. Skilled at attracting and retaining talent with proven metrics of retention while supporting company goals and objectives. Strong interpersonal skills, communication and leadership skills. Nova Brand Projection 9/2021 to 11/2023

Director of Human Resources 9/2022 to 11/2023

Developed and implemented HR strategies in St. Louis, MO and remote locations in Marietta and Kennesaw, GA. Ensured alignment with the Nova's overall objectives.

Provided strategic guidance to senior management on human capital issues.

Ensured compliance with local, state, and federal employment laws and regulations.

Oversaw the recruitment and onboarding process, ensuring Nova Brand attracted and retained qualified candidates.

Oversaw the design and administration of competitive and fair compensation and benefits programs. Conducted market research to ensure the Nova's offerings remain competitive.

Implemented strategies to enhance employee retention and satisfaction. Acted as the liaison and mediator to resolving employee conflicts. Human Resources Manager 4/2022 to 9/2022

Identified training needs and coordinated employee development programs. Introduced and implemented a mentor program that led to upskilling employees, thereby impacting employee engagement and retention. This led to promotion.

Prepared regular reports on key HR metrics for leadership. Reconciliated time cards.

Stayed informed about changes in employment laws and regulations.

Facilitated training sessions on HR-related topics for employees and managers. Human Resource Administrator 9/2021 to 4/2022

Assisted in the recruitment process by posting job openings, screening resumes, and coordinating interviews.

Facilitated new employee onboarding, including the completion of necessary paperwork, orientation, and training programs.

Maintained accurate and up-to-date employee records, including personal information, attendance, and performance evaluations.

Administered employee benefits programs, including health insurance, retirement plans, and other perks.

Addressed employee inquiries and provided information about benefits packages.

Handled routine employee relations matters and escalated more complex issues to HR management. Four Seasons Hotel

Core Department Manager 1/2008 to 6/2021

Supervised and motivated a team of front-line staff, including front desk agents, bellmen, and concierge.

Coordinated with various departments to fulfill guest needs and preferences. Addressed guest inquiries, concerns, and special requests, providing exceptional customer service.

Conducted pre-shift meetings to communicate daily objectives to ensure staff is well-informed. Provided guidance, coaching, and support to team members.

Monitored and managed the daily operations of the hotel during the assigned shift. Conducted regular inspections of guest rooms, public areas, and facilities to ensure cleanliness and adherence to brand standards EDUCATION

University of Missouri – St. Louis

• Bachelor of Psychology

COMMUNITY RECOGNITIONS &

AFFILIATIONS

Nurses for Newborns

Bible Study Teacher (Prospect Hill

Missionary Baptist Church)

Women in Leadership

Women’s Ministry

Women’s Safe Haven Shelter

NALICIA

FOSTER

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ad4qns@r.postjobfree.com

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