Tiakay Nailor

Shippensburg, PA *****

ad4qnq@r.postjobfree.com

+1-717-***-****

Stays on top of demands in a fast-paced environments by effectively using slow periods. Maintains organized, clean and safe work areas with diligent attention to important details. Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help team succeed. Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical, and detail-oriented. Seeking a challenging yet rewarding role where I can use my 3 years of experience providing fast, accurate, and empathetic support to a wide range of customers.

Authorized to work in the US for any employer

Work with a call center making over 200 dials a day. Work Experience

Call Center Representative

Clark Resources - Harrisburg, PA

October 2023 to Present

Read a script

Change from 4 different Screens

Talk to 200+ members a day

Fill out a survey for each member that picks up

Leaves a detailed message via a script that gets read to any member who doesn't pick up to their voicemail.

Forklift Operator

CJ Logistics America - Newville, PA

February 2022 to April 2023

• Complied with warehouse management practices using hand-held scanners.

• Checked correct quantities of incoming and outgoing products

• Inspected equipment daily to locate maintenance needs.

• Carried out cycle counts to support inventory management.

• Moved supplies and products into position to support fast-paced production work.

• Labeled containers, products, and materials with correct product and destination information.

• Used the computer to ship out smaller orders through FedEx.

• Typed out the shipping information to print on a label after inspection of the product. Line Worker/Packer

chocolate factory ( Linte) - Carlisle, PA

August 2020 to March 2021

• Supported efficient and accurate order fulfillment though attention to detail and knowledge of inventory locations.

• Minimized errors by marking materials with identifying information

• Packed prepackaged chocolates into displays to be shipped out to stores Forklift Operator

Allen Distribution - Carlisle, PA

January 2017 to December 2020

• Inspected equipment daily

• Prevented products from shifting and damage through proper bracing and strapping.

• Assisted with recordkeeping by documenting production weights, times, and quality results.

• Carried out cycle counts and record keeping of every product that was being delt with that day.

• Complied with warehouse management practices.

• Met continuous demands in a fast-paced environment by picking up and moving loads.

• Printed labels off of the computer using the Dr. Pepper website. Forklift Operator

Exel - Newville, PA

January 2013 to December 2016

• Succeeded at meeting demands of a very fast-paced environment.

• Lifted up to 50 pounds regularly using manual handling practices.

• Pulled, packed, crated and secured products to prepare finished stock for shipment.

• Transported items with forklifts, pallet jacks, and over head cranes.

• Followed storage plans for stowing, organizing and retrieving items.

• Very detailed oriented with products incoming, and outgoing. Shift Manager

Bonanza Steakhouse - Carlisle, PA

January 2008 to December 2012

• Supervised and guided employees to reach objectives.

• Oversaw execution of opening and closing procedures to desired standards.

• Cross-trained staff in secondary roles to expand operational diversity.

• Covered daily business requirements with well-organized schedules and properly delegated assignments.

• Kept paperwork updated and internal standards and legal requirements.

• Took money to the bank every Monday and Thursday.

• Counted the drawer and safe twice daily.

• Took inbound phone orders and put them into our ordering system for pickup.

• Made a schedule off the computer.

• Made outbound calls to our distributor for our orders once a week. Education

Diploma

Carlisle Area High School

Skills

• Time management (10+ years)

• Organizational skills (10+ years)

• Self motivation (10+ years)

• Typing (10+ years)

• Production inspection (7 years)

• Reliability (10+ years)

• Phone etiquette (5 years)

• Sales (3 years)

• Written communication (4 years)

• Customer service (5 years)

• Documentation review (3 years)

• Strong verbal skills (10+ years)

• Materials handling (8 years)

• Team work (10+ years)

• Business Requirements

Certifications and Licenses

Forklift Certification

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