Call Center Forklift Operator
Resume:
Tiakay Nailor
Shippensburg, PA *****
**********@*****.***
Stays on top of demands in a fast-paced environments by effectively using slow periods. Maintains organized, clean and safe work areas with diligent attention to important details. Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help team succeed. Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical, and detail-oriented. Seeking a challenging yet rewarding role where I can use my 3 years of experience providing fast, accurate, and empathetic support to a wide range of customers.
Authorized to work in the US for any employer
Work with a call center making over 200 dials a day. Work Experience
Call Center Representative
Clark Resources - Harrisburg, PA
October 2023 to Present
Read a script
Change from 4 different Screens
Talk to 200+ members a day
Fill out a survey for each member that picks up
Leaves a detailed message via a script that gets read to any member who doesn't pick up to their voicemail.
Forklift Operator
CJ Logistics America - Newville, PA
February 2022 to April 2023
• Complied with warehouse management practices using hand-held scanners.
• Checked correct quantities of incoming and outgoing products
• Inspected equipment daily to locate maintenance needs.
• Carried out cycle counts to support inventory management.
• Moved supplies and products into position to support fast-paced production work.
• Labeled containers, products, and materials with correct product and destination information.
• Used the computer to ship out smaller orders through FedEx.
• Typed out the shipping information to print on a label after inspection of the product. Line Worker/Packer
chocolate factory ( Linte) - Carlisle, PA
August 2020 to March 2021
• Supported efficient and accurate order fulfillment though attention to detail and knowledge of inventory locations.
• Minimized errors by marking materials with identifying information
• Packed prepackaged chocolates into displays to be shipped out to stores Forklift Operator
Allen Distribution - Carlisle, PA
January 2017 to December 2020
• Inspected equipment daily
• Prevented products from shifting and damage through proper bracing and strapping.
• Assisted with recordkeeping by documenting production weights, times, and quality results.
• Carried out cycle counts and record keeping of every product that was being delt with that day.
• Complied with warehouse management practices.
• Met continuous demands in a fast-paced environment by picking up and moving loads.
• Printed labels off of the computer using the Dr. Pepper website. Forklift Operator
Exel - Newville, PA
January 2013 to December 2016
• Succeeded at meeting demands of a very fast-paced environment.
• Lifted up to 50 pounds regularly using manual handling practices.
• Pulled, packed, crated and secured products to prepare finished stock for shipment.
• Transported items with forklifts, pallet jacks, and over head cranes.
• Followed storage plans for stowing, organizing and retrieving items.
• Very detailed oriented with products incoming, and outgoing. Shift Manager
Bonanza Steakhouse - Carlisle, PA
January 2008 to December 2012
• Supervised and guided employees to reach objectives.
• Oversaw execution of opening and closing procedures to desired standards.
• Cross-trained staff in secondary roles to expand operational diversity.
• Covered daily business requirements with well-organized schedules and properly delegated assignments.
• Kept paperwork updated and internal standards and legal requirements.
• Took money to the bank every Monday and Thursday.
• Counted the drawer and safe twice daily.
• Took inbound phone orders and put them into our ordering system for pickup.
• Made a schedule off the computer.
• Made outbound calls to our distributor for our orders once a week. Education
Diploma
Carlisle Area High School
Skills
• Time management (10+ years)
• Organizational skills (10+ years)
• Self motivation (10+ years)
• Typing (10+ years)
• Production inspection (7 years)
• Reliability (10+ years)
• Phone etiquette (5 years)
• Sales (3 years)
• Written communication (4 years)
• Customer service (5 years)
• Documentation review (3 years)
• Strong verbal skills (10+ years)
• Materials handling (8 years)
• Team work (10+ years)
• Business Requirements
Certifications and Licenses
Forklift Certification
Contact this candidate