BRIAN LAWHON

Marion, AR *****

901-***-**** - ad4qnk@r.postjobfree.com

PROFESSIONAL SUMMARY

Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes. SKILLS

CRM Software

Overcoming Objections

Persuasive Negotiations

Time Management

Verbal and Written Communication

WORK HISTORY

09/2021 to 11/2022 Delivery Driver

Fresenius Medical – Memphis, TN

Completed on-time deliveries by choosing best and most efficient routes. Operated vehicle safely in highly congested areas with no traffic violations. Completed rush deliveries on tight timetables to satisfy customer needs. Delivered packages to patients homes.

12/2020 to 09/2021 Sales Representative

Frito Lay – Forrest City, AR

Increased sales by offering advice on purchases and promoting additional products.

Achieved monthly sales goals by promoting product benefits and enrolling new clients.

Retained excellent client satisfaction ratings through outstanding sales and customer relationship.

11/2016 to 07/2020 Account Manager

Nestle USA – Jonesboro, AR

Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.

Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.

Oversaw new business development and customer servicing. Liaised between account holders and various departments. Managed book of business to maintain positive relationships and make effective financial or client-related decisions

04/2012 to 11/2016 Sales and Service Representative Heritage Crystal Clean – Memphis, TN

Drove team revenue totals by bringing in top sales numbers. Increased sales by offering advice on purchases and promoting additional products.

Achieved monthly sales goals by promoting product benefits and enrolling new clients.

Retained excellent client satisfaction ratings through outstanding service delivery. 07/2010 to 04/2012 Account Manager

Budweiser Of Memphis – Memphis, TN

Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities. Contributed to annual revenue goals by selling new services and developing new accounts.

Analyzed account details such as usage, sales data and client comments to enhance understanding of effectiveness and client needs.

EDUCATION

06/1997 Public Relations, Advertising, And Applied Communication University of Arkansas At Little Rock - Little Rock, AR

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