LORRIE CARTER

Bryceville, FL ***** 904-***-**** ad4qn3@r.postjobfree.com

Seeking a permanent career opportunity where I'll grow as an individual, while also being a contributing factor to the company's success. I'm a hardworking and reliable employee with a strong background working in fast paced shipping environments moving merchandise of diverse sizes and types. Keeps work areas neat. Organized, dedicated and focused on going above and beyond requirements to contribute to team success. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Warehouse Inbound Receiver Associate, 10/2020 - 01/2024 Amazon – Jacksonville, FL (JAX3)

Enhanced inventory accuracy by diligently receiving, counting, and verifying inbound shipments. Streamlined warehouse operations for efficiency by organizing and distributing received items. Reduced discrepancies in inventory by promptly identifying and reporting damaged or missing items upon receipt.

Increased operational efficiency through proper storage of received items according to company standards and procedures.

Maintained a safe work environment by adhering to safety guidelines and properly operating equipment during the receiving process.

Optimized space utilization within the warehouse by efficiently organizing received items based on size, weight, and category requirements.

Demonstrated strong problem-solving skills while addressing various challenges related to incoming shipments such as incorrect quantities or item substitutions. Used pallet jacks and dollies to load and unloaded goods from trucks and containers. Received incoming shipments, compared contents against associated records and transmitted to proper department.

Inspected merchandise and sent damaged pieces for repair before shipment. Verified orders by comparing names and quantity of items packaged with shipping documents. Server/Cashier/Shift Lead, 05/2004 - 06/2015

PROFESSIONAL SUMMARY

WORK HISTORY

Waffle House – Jacksonville, Fl.

Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Efficiently processed incoming orders of guests.

Ensured all areas remained clean and sanitized for staff and customers. Maintained open communication with kitchen staff regarding orders and cook times to prevent inefficiency and dissatisfied customers.

Handled cash transactions accurately, contributing to balanced daily financial reports. Assisted in training new hires, providing guidance on restaurant standards and best practices. Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.

Cultivated warm relationships with regular customers. Worked with POS system to place orders, manage bills, and handle complimentary items. Cashier/Customer Service Representative, 02/2019 - 04/2019 RaceTrac – Jacksonville, Fl.

Enhanced customer satisfaction by providing efficient and accurate cash transactions. Streamlined checkout process for increased efficiency and reduced waiting times. Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift. Ensured all customers were greeted, assisted, and handled friendly and efficiently. Maintained the restocking of shelves for some items, as well as assisted vendors with their inventory and stock, as routinely scheduled.

Completed daily recovery tasks to keep areas clean and neat for maximum efficiently. Receptionist/Administrative Assistant, 01/2001 - 05/2004 Ellis, Curtis, & Kooker, Inc. – Jacksonville, Fl.

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance. Confirmed appointments, communicated with clients, and updated client records. Kept reception area clean and neat to give visitors positive first impression. Answered incoming calls and directed them on their concerns and/or assisted if able within my bandwidth. Coordinated daily schedule of activities for owner(s)/managers of the company. Maintained all current and past client files/communication when needed. Acted as a mediator between the survey crew, clients, and management on projects. High School Diploma: 06/2001

Edward H. White High School - Jacksonville, FL

Shipping and receiving

Pallet jack handling

Adaptable to change

Workplace cleanliness

Highly organized, punctual, and proactive

Works well as team player and individually

Efficient with cash handling and balancing

Excellent customer service, sales, and

administrative abilities

Works well under pressure, and in everchanging

environments

EDUCATION

SKILLS

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