Jenna

Whitaker

Cocktail server

**** ******* ***** **** *, Raleigh,

NC, United States, 27610

919-***-****

Jw9083817@@gmail.com

Experienced

Level headed

Great

customer

service skills

Firm

Supportive

Experienced Cocktail server with a proven track record of providing exceptional customer service in high-volume nightlife establishments. Skilled in creating craft cocktails, engaging with guests, and delivering efficient and friendly service. Possesses a strong knowledge of drink recipes, bar operations, and a keen eye for detail. Highly adaptable and able to work well under pressure in fast-paced environments. Committed to ensuring guest satisfaction and enhancing the overall dining and drinking experience. Professional Experience

July 2017 - Present

Entrepreneur

offering brand development assistance to fellow entrepreneurs while also perusing a career as a par time musician

Led a team of 10 employees, providing mentorship and guidance to foster a culture of creativity, collaboration, and high performance. Hooters July 2014 - December 2014

Server

Provided exceptional customer service by greeting guests, taking orders, and ensuring a positive dining experience

Efficiently handled multiple tables, prioritizing tasks to deliver prompt and efficient service

Collaborated with kitchen staff to ensure accurate and timely delivery of food and beverages

Maintained cleanliness and organization of work stations, adhering to food safety guidelines and regulations

Ricks cabaret May 2020 - November 2022

Cocktail server

Provided exceptional customer service by greeting guests, taking drink orders, and delivering beverages promptly and accurately

Managed a high volume of drink orders during busy shifts while maintaining professionalism and efficiency

Recommended and upsold specialty cocktails and menu items to enhance the overall guest experience

Collaborated with bartenders and other servers to ensure smooth and seamless service throughout the dining area

Maintained a clean and organized work area, including bar supplies and glassware, to uphold a safe and sanitary environment Key Skills

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