Michael Madden

914-***-**** ad4qm6@r.postjobfree.com

Las Vegas, NV www.linkedin.com/in/michael-madden-a0ab61/ BUSINESS DEVELOPMENT LEADER ACCOUNT MANAGEMENT EXECUTIVE SALES STRATEGIST Outcomes-oriented business development, sales, and account leader with extensive experience in convincing customers and merchants of product and service value to their business. Identifying customer ROI and coordinating discussions with effective information that offers mutually beneficial outcomes. Leverage a hands- on approach across numerous influential products, as well as issuer and merchant sales roles where projects, sales, and revenue were continually accelerated. Astute communicator, engaging collaborator, and inspiring leader, managing people, and developing strategies yielding success by accelerating the fulfillment of customer needs.

AREAS OF EXPERTISE

Strategic Sales Planning & Execution Talent Development & Training Revenue Stream Generation Customer Relationship Development Financial Analysis and Modeling Forecasting and Budget Management

Cross Functional Collaboration Sales Management Negotiation & Contract Execution Marketing & Public Relations Sales Partnership Generation & Organic Sales Efforts Writing Team Building Leadership EXPERIENCE

Mastercard, Purchase, NY 08/2009 - Present

Vice President (VP), U.S. Retail Accounts

Promoted and sold Mastercard-merchant-based payment, data analytics, fraud protection, and innovative solutions to assist 45+ of the largest U.S. merchants grow sales, reduce costs, and differentiate from the competition. Served as the Drug and Grocery vertical lead.

• Managed teams to interact with C-Suite merchant decision makers in aligning Mastercard solutions with merchant strategies to yield mutually beneficial outcomes resulting in growing Mastercard market share, revenue, and transaction/purchase volume.

• Increased engagement among account team members, expedited projects, managed budgets and pipelines in maintaining and growing revenue: ~$5MM Total Advisors consulting revenue secured.

• Developed annual strategic plans as foundations for planning, quantitative applicability, and growth.

• Negotiated $1B+ Annual Maestro PIN volume.

• Realized $15B+: Gross Dollar Volume (GDV) among co-brand programs.

• Cascaded organizational and departmental success criteria internally while heightening dialogue with C- Suite merchant representatives via relevant content aligned with strategic initiatives.

• Managed ~60% of accounts supported among Top 50 by MA GDV including Target, Kroger, Shell, Exxon/Mobil, 7-11, CVS, Walgreens, and Macy's.

Mastercard, Purchase, NY 07/2003 - 08/2009

Vice President, U.S. Key Issuing Accounts

Researched and developed the value proposition for the Mastercard Home Depot consumer credit and small business credit co-brand programs with Citibank.

• Coordinated strategic sales discussions to transform needs into mutually positive outcomes; facilitated multi-million-dollar contract negotiations.

Michael Madden ad4qm6@r.postjobfree.com Page Two

• Led acquisition, activation, usage, and retention efforts: 1MM+ accounts, ~$4B+ in GDV annually.

• Served as account team's primary innovation contact in launching contactless cards in NYC Transit, eCommerce security solutions (Secure Code) differentiating Mastercard and Citi: 50%+ YOY volume.

• Realized $2MM Total Advisors revenue secured.

• Saw ~$12B Gross Dollar Volume (GDV) for Home Depot MC co-brands.

• Addressed customer concerns with unique, proactive approaches to resolve issues while also advancing sales initiatives and bundling service offerings.

ADDITIONAL RELEVANT EXPERIENCE

Mastercard, Purchase, NY

VP, e-Business Development Product Management Director Marketing Communications Manager Advanced business initiatives in three global roles associated with e-Business Development (contactless card, eCommerce), Product Management (Mastercard's MChip product for EMV, Smart Card Alliance Board member), and Marketing Communications (Maestro and Cirrus).

• Assisted in the first MA contactless pilot implementation in Orlando, FL supporting Chase, Citi and MBNA from a card issuing perspective.

NYCE Corporation, Hackensack, NJ

Marketing Manager

Managed media relations and marketing communications for a large electronic funds transfer network.

• Launched New York City ATM Safety Awareness promotion that assisted in reducing ATM crime by 25% YOY. St. Thomas Aquinas College, Sparkill, NY

Director of Public Information

Coordinated public relations activities to promote the public image of the college. Served as Sports Information Director for nationally ranked NAIA Men's Basketball program.

• Supported enrollment growth of 15% each year during tenure. EDUCATION

Master of Business Administration (MBA), Marketing Fairleigh Dickinson University, Teaneck, NJ

Bachelor of Science (BS), Management

Rider University, Lawrenceville, NJ

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