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Customer Service Environmental Services

Location:
Philadelphia, PA
Posted:
April 02, 2024

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Resume:

Saleemah Hassan

**** * **** ******

Philadelphia, PA 19146

267-***-****

ad4qle@r.postjobfree.com

OBJECTIVE

To obtain a position that will enable me to use my strong customer service and housekeeping background to contribution to the establishment.

EXPERIENCENCE

Food Service Worker, Jefferson-Moss Magee Rehabilitation Hospital Center City September 2023

Greeting visitors, patients and hospital staff, assemble patients meal trays by following the tray tickets, food placement accuracy of items, portions request of menu tickets, ensure each station is correct for portion equipment menu items,cleaning food carts, clean dirty trays and service ware, stock supplies/food and providing proper sanitation and utilize cleaning materials and food safety.

Environmental Services Aide,Thomas Jefferson Hospital - February 2023-September 2023

Daily cleaning and supplying of patient rooms, nurses' stations, lounges, laboratories, bathrooms, offices, and/or any other area assigned in accordance with the established procedures of the Environmental Services Department.

Housekeeping/Sales Support, Joan Sheep; Philadelphia, PA — 2019-2020

Greeting customers, dusting, sweeping, vacuuming and mopping daily, cleaning interior windows, bathrooms and kitchen, restocking items, washing and drying dishes and putting them away, removing garbage and recycle, general tiding up the rooms, including putting away clothes, shoes, etc. Keeping track of cleaning supplies and letting management aware of what needed be replaced and what was low, providing beverage such as coffee and wine, Multiple task in fast pace environment.

Customer Service, Nordstrom; Philadelphia PA — 2017- 2018

Greeting customers, polite and helpful, calm angry callers, and repair trust, handle customer inquires, complaints billing question and payment extension/service request, process checks, credit cards and card payments. Collect store money deposit into store safe. Multiple task in fast pace environment.

Sales Associate, Bloomingdales; Philadelphia, PA — 2015-2016

Greeting customers, assisting shoppers to find the goods and products they’re looking for, shocking shelves with merchandise, giving advice and guidance on products, polite and helpful, processing cash, and cards payments, security within the store and being on the lookout for shoplifters and fraudulent credit cards.

Housekeeping, Red Roof; Philadelphia, PA — 2015

Manage day to day housekeeping of 20 rooms in a busy urban motel, following a schedule daily of cleaning activities including sweeping, mopping, dusting and polishing. Ensuring all rooms are cleaned before and after they are booked. Doing laundry on a daily basis and ensuring all towels and linens are properly stocked as well beauty products, and coffee and tea supplies.

Sales Associate, Saks Fifth Avenue; Philadelphia, PA — 2013-2014

Greeting customers, assisting shoppers to find the goods and products they’re looking for, shocking shelves with merchandise, giving advice and guidance on products, polite and helpful, processing cash, and cards payments, security within the store and being on the lookout for shoplifters and fraudulent credit cards.

Sales Associate, Banana Republic; Philadelphia, PA 2013-2012

Customer relations, product management, store presentation, and cleanliness, arrange merchandise on selling floor, restocked return items.

Office Assistant, Hassan’s Construction; Philadelphia, PA — 2010-2014

Provide customer support, website contraction and maintenance, manage front desk including filing paper work in cabinets, and answering phone calls.

EDUCATION

The Art Institute of Philadelphia Philadelphia, PA — Associate Fashion Marketing, 2017

Creative Learning Academy Philadelphia,PA — High School Diploma 2012

VOLUNTEER at US DREAM ACADEMY 2011-2015

Lead discussion with children, tutor children ages 8-15; maintain a clean work and learning environment, Aid in program trips, assist in snack and homework.

SKILLS

Excellent communicate, listening and organization skills, efforts good judgement decisions, quick leaner, good memory, enjoys working with people, and able to interact with diverse populations, ability to work under stress, computer skills, OSHA 30- hour certificate, and sanitization.



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