EG

EDWARD GLOVER

ad4ql6@r.postjobfree.com 346-***-**** Tomball, TX 77377

I can offer knowledge of parts to customers give good customer service help customers with product knowledge. I have computer skill. Forklift experience Inventory experience. Pulling orders and have experience in electrical parts. Accommodating Customer Support Specialist with documented history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Expert at finding win-win solutions. Flexible Customer Service Representative offering [Number] years of success in resolving customer concerns and inquiries. Versed in accurately documenting call details and preparing reports. Committed to providing helpful answers and relevant information to retain clients.

Productive Call Center Representative with [Number] years of experience building rapport with clients and providing quality support. Gifted in answering large volume of customer calls and resolving customer complaints. Recognized for consistently earning top customer satisfaction ratings. Personable, friendly and solution-oriented [Job Title] with over [Number] years of experience in service and support. Customer-focused team player offering expertise in conflict mediation, time management and sales. Dedicated to customer loyalty and satisfaction.

Personable and dedicated Customer Service Representative with extensive experience in [Type] industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking and reliable [Job Title] with strong ability in [Task]. Offering [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality.

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Ambitious, career-focused job seeker, anxious to obtain an entry-level [Job Title] position to help launch career while achieving company goals.

Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly.

Goal-Oriented

Call Center Software

Complaint resolution

Customer Relationship Management

Customer Service

Technical Support

Summary

Skills

Quality Assurance Payment Processing

Elliot Electric Supply Houston, TX

Will Call Associate

05/2021 - Current

Will Call Associate pulling orders for customers. Waiting on customers loading customers orders . Answering phones looking up parts for customers and helping with there needs . Operated stock chaser and forklift.

Provided callers with accurate information related to product specifications, availability and pricing.

Answered incoming calls from customers regarding product inquiries, complaints and technical support.

Resolved customer issues in a timely manner by utilizing troubleshooting techniques and escalating unresolved issues to the appropriate team members.

Assisted customers in navigating the company website to locate products and services they were seeking.

Pasadena High School Pasadena, TX

GED

08/1978

Experience

Education and Training