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Real Estate Customer Service

Location:
Lynwood, IL
Posted:
April 02, 2024

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Resume:

KENISHA LESURE

***** ****** ****** *******, ** **411 708-***-****

ad4qk0@r.postjobfree.com

CERTIFIED PARALEGAL

Confidentiality-focused paralegal with 16+ years’ experience implementing research, analytical and critical thinking skills within legal industry. Personable team player with high stress tolerance and strong communication (written and verbal) skills. Meticulous planner and organizer pays close attention to detail and accuracy when scheduling appointments, court dates, hearings and preparing correspondence. Case Analyst and effective Paralegal seeks an opportunity within your organization. PROFESSIONAL HIGHLIGHTS

PARALEGAL – CASE ANALYST EXPERTISE

Bankruptcy – Maintain and process case information. Perform thorough client intakes, prepare Chapter 7 and Chapter 13 petitions and filings. Electronically file various documents and correspondence utilizing CM/ECF, BSS and BestCase. Manage and review filed documents to determine conformity and appropriate actions to consider and take.

Probate & Foreclosure – Successfully process files for attorneys and schedule appointments to thoroughly interview clients.

Estate Planning – Prepare documents including Revocable Living Trust, Pour-Over-Will and Quit Claim Deed in Trust.

Real Estate – Conduct title examinations, cure title defects, schedule real estate closings, and handle loan modifications. COMMUNICATION PROFICIENCIES

Execute and proofread various documents ensuring they meet the requirements of regulated industries complying with objectives and deadlines.

Maintain calendars, set hearings and follow up with attorneys to ensure assigned time is feasible and remind participants of attendance.

Politely answer phones addressing attorneys by name and furnishing information when possible or warmly transferring calls.

Update attorneys on case status and guarantee exceptional customer service to attorneys, pro se litigants and colleagues.

Politely and strategically probe pro se litigants through interviews gathering pertinent information, sorting through facts vs feelings.

Demonstrate thorough knowledge of legal principles, practices, terminology, local, state and federal laws and regulations. ORGANIZATION SKILLS

Attentively utilize software and systems consisting of CM/ECF, BSS, Time slips, and Microsoft Office/Outlook best supporting attorneys and staff.

Successfully coordinate law office activities including subpoena delivery while locating witnesses for trial preparation.

Actively supervise staff, manage offices ensuring smooth operations and perform accounting and financial functions.

Process client files for attorneys and concisely type, mail and file correspondences with sense of urgency and accuracy.

Cross-check and validate information when preparing correspondence and building precise databases and files.

Prepare Excel spreadsheets, Word documents, and PowerPoint presentations with little-to-no supervision executing tasks. RELEVANT EXPERIENCE

Maribel Gonzalez, United States Bankruptcy Court, Team B Leader 2022-Present Case Analyst Chicago, IL

• Review, prepare and electronically file legal documents: court orders, summons, adversaries, motions, pleadings, petitions, and legal correspondence paying close attention to detail.

• Maintain integrity of filing system by performing quality control procedures, maintain timely and accurate filing of documents, and ensure all automated entries are appropriately linked for proper case management.

• Check for prior or prohibited bankruptcy filings.

• Communicates with attorneys, judges, courtroom deputies and pro se litigants regarding procedural requirements, case status and promptly responds to service requests through electronic mail, and/or other direct contact ensuring smooth office operations.

• Operates a variety of copying, scanning and other office equipment; and performs other duties as assigned. Thomas Hooper Chapter 13 Trustee formally Tom Vaughn Chapter 13 Trustee 2017 – 2021 Paralegal and Case Analyst Chicago, IL

Review, prepare and electronically file legal documents: court orders, summons, adversaries, motions, pleadings, petitions and legal correspondence paying close attention to detail.

Maintain integrity of filing system by performing quality control procedures, maintain timely and accurate filing of documents, and ensure all automated entries are appropriately linked for proper case management. KENISHA LESURE

19917 Arroyo Avenue Lynwood, IL 60411 708-***-**** ad4qk0@r.postjobfree.com

Check for prior or prohibited bankruptcy filings.

Diligently maintain effective filing system overseeing management of various records and documents adhering to official confidentiality rules and route documents to appropriate department and/or person.

Set hearings for staff attorneys using BSS and CM/ECF ensuring that no overlaps occur during tight scheduling.

Communicates with attorneys regarding procedural requirements, case status and promptly respond to service requests through electronic mail, and/or other direct contact ensuring smooth office operations.

Thoroughly train incoming case administrators identifying strengths/weaknesses to create effective action plans.

Assists in preparation and shipping of various documents to the appropriate party.

Operates a variety of copying, scanning and other office equipment; and performs other duties as assigned. EDUCATION

Paralegal Studies Certificate, 2008 Bachelor of Science in Criminology, 2001 South Suburban College, South Holland, IL Purdue University, Hammond, IN COMMUNITY INVOLVEMENT

Board of Education Member, Sunnybrook School District 171

CCLB PTA Board Member, Calumet City, Lansing & Burnham District 6

PTSA Membership Chairperson, TF South High School

Lillian Gill Grand Chapter – Peace & Love 069 Member, International F& A.M. Masons and Easter Stars

Former Troop Leader for Brownies/Juniors, Girl Scouts of Greater Chicago Northwest Indiana



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