Valerie

Sokoloski

860-***-****

ad4qjq@r.postjobfree.com

Windsor, CT 06095

CONTACT

SKILLS

• Medical software applications

Knowledge of HIPAA

regulations

•

Knowledge of medical

terminology

•

• Healthcare coding competency

• Charting expertise

Understanding of medical

procedures

•

• Medical records management

• Patient scheduling

Specimen collection and

processing

•

• Data entry

• Outlook and Word

Proven healthcare administrative professional with a robust background in medical records management and patient scheduling at UConn Health. Efficiently coordinated surgery logistics for a 10-doctor ENT practice, demonstrating expertise in medical software and a commitment to HIPAA compliance. Skilled in fostering team cooperation and maintaining meticulous records.

PROFESSIONAL SUMMARY

June 2021 - Present

CLINIC OFFICE ASSISTANT

UConn Health ENT, Farmington

August 2015 - June 2021

OFFICE ASSISTANT

UConn Health-OB/GYN, US

EXPERIENCE

• Maintain scheduling surgeries for a 10 doctors ENT practice

• Coordinate office protocol

• Keeping the medical assistants up to date with schedules

• Maintaining open communication with physicians and patients Schedule surgeries, pre-ops, post-ops, and various types of tests required both internal and external

•

Preparing all paperwork and making sure it arrives to the appropriate departments for finalization

•

• EPIC computer program to process patients and update accounts

• Maintaining physicians outlook calendar

• Maintain accurate filing system.

• Monitored security doors, screen visitors & admission into unit

• Scheduled surgeries and inductions in OR

• Processed PKU test on babies submitting to DPH

All aspects of the operations of a hospital unit coordinator to keep running smooth

•

Certified Notary, completion of birth certificates and notarized when needed

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Filing, charting, maintain records, sending to medical records for copying

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• Use EPIC to process patients' payments and update accounts

• Scheduled patients' appointments in person and via phone

• Assisted with referrals

Maintained consistent patient confidentiality in alignment with HIPAA using encryption software.

•

Answered incoming calls promptly and professionally; took messages or transferred calls to appropriate personnel.

•

January 2001 - October 2019

Business Owner/Operator

TS Handyman Services, US

April 2014 - August 2015

Office Assistant

DR. IVELISSE VIRUET, US

Greeted visitors in a professional manner and provided assistance when necessary.

•

Managed and maintained administrative office for

handyman/contractor business

•

• Built work orders, scheduling jobs, drafting bills

• Preparing taxes for audits and tax season

Managed approved budget making decisions related to the requested expenditures, prepared budget summaries and long- range budget projections for long term projects

•

Resolved administrative and logistical problems and transactions as needed

•

Managed and coordinated administrative support for staff, adjusting to accommodate changing priority needs; directed workflow and supervised the necessary administrative paperwork, records, complex filing systems to support programs

•

Assisted in travel arrangements and coordinated events for networking opportunities

•

• Recruited, trained and supervised office staff

Maintained organizing travel for conferences for networking opportunities

•

• Maintained accurate filing system.

Managed the daily operations related to customer service, inventory management, and marketing.

•

• Negotiated contracts with vendors, suppliers, and customers. Evaluated customer feedback data to improve customer service standards.

•

Developed print advertising, social media campaigns, and networking events to deliver messages to target audience.

•

• Scheduled deliveries with service vendors or product suppliers. Collaborated effectively to get things done, building and nurturing strong relationships.

•

Opened Internal Medicine practice from the ground up with Dr. Viruet

•

Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies

•

• Scheduled appointments for patients via phone and in person

• Register patients and scheduled appointments

Used multiple software to process patient payments and update accounts

•

• Collected information, verified insurance and collected co-payments Organized and managed supply inventory to foster continuous availability of required items

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• Assisted with referrals and prepared medical records for patients

• Maintained confidentiality of records relating to clients' treatment

• Submitted diagnosis and procedure codes for insurance companies

• Contacted pharmacies to submit and refill patients' prescriptions Escorted patients to exam rooms, answered general questions and prepared patients for physician by explaining process.

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References available upon request

REFERENCES

Contact this candidate