Shonte' Wright

***- ***-**** ad4qjh@r.postjobfree.com Charleston, SC 29412 09/27/1985

SKILLS

Communication Customer service Critical thinking Detail oriented Microsoft Word EXPERIENCE

LEAD GENERATOR, Johns Island

Patriot Blinds and More, August 2022-Present

• Maintained accurate records of all contacts made, including notes on conversations with clients. Demonstrated excellent communication skills when interacting with clients via phone, email, and face-to-face meetings.

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• Organized customer data into comprehensive profiles for easy access by sales team members. SALES AMBASSADOR, Charleston SC

Sunrun, September 2021-July 2022

• Developed strong customer relations by providing excellent service and building trust with clients.

• Prepared presentations outlining product features, advantages, and benefits for prospective buyers.

• Collaborated closely with marketing teams to develop promotional campaigns for products. COLLECTIONS AGENT, Charleston SC

IQOR, October 2019-June 2021

• Successfully handled high-volume calls from delinquent customers.

• Provided detailed reports to management regarding collection activities.

• Executed collection calls and correspondence to solicit payment on overdue account balances. CARE GIVER, Charleston

Indigo Hall Assisted Living, May 2015-October 2019 Assists residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to the individual service plan.

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• Allows and encourages residents to do as much of their own care as possible.

• Provided light housekeeping.

EDUCATION

HIGH SCHOOL DIPLOMA, James Island, SC

Septima Clark Academy, January 2006