MARGARET RICHMAN

Mesa, AZ ***** 602-***-**** ad4qiv@r.postjobfree.com

Professional Summary

To seek and maintain full-time customer service position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Skills

• Active Listening

• Excellent Communication

• Assessment reports and other

documentation

• Support Services

• Patient Education

• Behavioral Health

• Multitasking

• Patient intakes

Professional Experience

Behavioral Health Worker May 2004 - Oct 2015

Concentric Staffing Scottsdale, AZ

• Quickly identified problematic changes in patient behavior and progress by closely monitoring patients and keeping detailed records

• Assisted staff members during emergency situations while maintaining professionalism and observational skills

• Maintained patient rooms by making beds, sweeping units and wiping down surfaces

• Performed intake triage, vitals and assisted patients with mental health screenings Rehabilitation Instructor Sep 1998 - May 2004

COPA Health (Mesa Community Resources) Mesa, AZ

• Improved student performance by defining clear goals and communicating performance metrics

• Promoted classroom safety, collaboration and best practices

• Optimized day-to-day instruction to align educational strategies with industry best practices

• Facilitated prompt pick-ups and drop-offs by accurately planning routes based on passenger requirements or event schedules

Education

High School Diploma May 1992

Florence High School Florence, AZ

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