Nicole Born
Friendly, Reliable Manager with ** years customer service experience.
Fort Wayne, IN 46808
ad4qh2@r.postjobfree.com
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Team Leader
Dairy Queen - Fort Wayne, IN
August 2022 to February 2024
Help motivate team work, ensure food and safety for customers and crew, manage cash levels. Delegate duties to employees to ensure cleanliness, build great relationships with not only my crew but customers. In Home Caregiver
Nicole - Fort Wayne, IN
February 2010 to February 2022
Taken care of elder people helping with everyday activities and helping with Alzheimer’s and dementia Account Manager/ Dispatcher
Blue Diamond Transport LLC - Columbia City, IN
May 2006 to January 2010
Manage new and existing accounts, planning daily work organizing, submitting orders to companies. Payroll, IFTA taxes, driver's logs, and dispatch trucks. Customer Service Manager
Wal-Mart - Fort Wayne, IN
May 2003 to December 2006
Training employees, meeting goals, team development, problem solving, understanding customers and crews needs.
Education
Associate's in Business Management
University of Phoenix
November 2012
Skills
• Product Management
• Account Management
• Store Management Experience
• Shift Management
• Product Development
• Salesforce
• Business Analysis
• Typing
• Microsoft Dynamics GP
• QuickBooks
• General Ledger Accounting
• Accounts Payable
• Guest services
• Hotel experience
• Customer service
• Cash handling
• Front desk
• Store management
• Typing
• Shift management
• Account management
• Accounting
• Payroll
• QuickBooks
• Supervising experience
• Cash register
• Driving
• Dealership experience
• General ledger accounting
• Business analysis
• Accounts payable
• Salesforce
• Product management
• Restaurant experience
• Food handling
• Leadership
• Hospitality
• Communication skills
• Employee relations
• Management
• Restaurant management
• Business management
• Retail management
• Time management
• Analysis skills
• Conflict management
• Computer literacy
• Organizational skills
• Computer skills
• Baking
• Basic math
• Human resources
• Bookkeeping
• General ledger reconciliation
• Product development
• Microsoft Powerpoint
• Microsoft Excel
• Microsoft Office
• Databases
• HR sourcing
• Balance sheet reconciliation
• Sourcing
• Microsoft Dynamics GP
• Food service
• Windows
• Cleaning
• Cash management
• Customer support
• Phone etiquette
• Food safety
• Cooking
• Quick service & fast food restaurant
• Kitchen experience
• Meal preparation
• English
• Grilling
• Food preparation
• Inventory control
• Sanitation
• Dispatching
• Logistics
• Route planning
• Working with people with disabilities
• Sales
• Microsoft Word
• Microsoft Outlook
• Retail sales
• Inside sales
• Writing skills
• Team management
• POS
• Office management
• Office experience
• Medical office experience
• Medical terminology
• Marketing
• Business requirements
• Manufacturing facility
• Manufacturing
• Vendas
• Resident's rights
• Residential cleaning
• Financial sales
• Financial concepts
• Coffee experience
• Serving
• Accounting software
• Data entry
• Accounts receivable
• Account analysis
• Journal Entries
• Google Suite
• Customer relationship management
• Automotive service
• Relationship management
• Event planning
• Business development
• Cost control
• Negotiation
• Pricing
• Teaching
• Merchandising
• Grocery store
• Guest relations
• Administrative experience
Certifications and Licenses
Driver's License
June 2021 to May 2027