Jacquelyn Allen

ad4qgy@r.postjobfree.com 571-***-**** Culpeper, VA

SUMMARY Seasoned professional with 18 years of experience in administrative roles, adept at managing daily office operations, coordinating calendars, and arranging travel. Proven skills in maintaining regulatory compliance, rectifying documentation inconsistencies, and implementing standard operating procedures. Seeking a Work from Home role to leverage extensive experience in a remote setting. WORK EXPERIENCE NAL Research Manassas, VA

Administrative Assistant Apr 2018 - Present

• Execute notarial duties, ensuring accurate processing and certification of vital documents.

• Facilitate efficient communication, answering and routing calls, while providing robust customer support.

• Coordinate executive travel arrangements, alongside scheduling and organizing meetings and appointments.

• Uphold office functionality, managing equipment maintenance, document processing, and calendar coordination.

• Manage accounts payable via a 3-way match process, reconcile monthly bills, and handle confidential information with utmost discretion. Lifestyle Physicians Warrenton, VA

Office Manager Jan 2016 - Apr 2018

• Managed patient scheduling, registration, and financial counseling, ensuring efficient data entry and processing, leading to improved billing and collections.

• Maintained compliance with HIPAA, OSHA, labor laws, and other regulations, and developed standard operating procedures to further enhance adherence to these standards.

• Delivered excellent customer service and implemented documentation policies, leading to increased clientele and improved office morale. Also, diligently identified and rectified discrepancies in medical documentation. Sprint Reston, VA

EA to Director of Procurement Jan 2005 - Jan 2006

• Managed high volume communications effectively; ensured accurate message recording and conducted comprehensive research to prepare essential briefing materials, agendas, and decks for executive-level meetings.

• Coordinated complex domestic and international travel arrangements for the procurement team, diligently maintained executive calendars, and organized contact profiles, while simultaneously handling multiple projects and planning logistics for board meetings, committee meetings, and staff events. SRA International, Inc. Fairfax, VA

AA to Director Jan 2002 - Jan 2005

• Managed and prioritized high-volume, multi-line communications, effectively determining urgency and directing to appropriate personnel while maintaining comprehensive knowledge of internal procedures, local amenities, and emergency protocols.

• Administered executive scheduling, meticulously managing the director's calendar, arranging internal and external conferences, and coordinating the preparation of critical reports and presentations.

• Streamlined office operations, initiating and revising procedures and policies, establishing efficient filing and records management systems, and coordinating employee onboarding processes, inclusive of expense tracking and performance review notifications.

FCC Washington, DC

Office Manager Jan 1997 - Jan 1999

• Orchestrated comprehensive domestic and international travel arrangements, including logistics for flights, vehicle services, and business-related reservations, benefiting 7 Division Managers; additionally managed the compilation of annual fiscal year budget recommendations.

• Administered daily office operations for a team of 16, seamlessly handling multi-line switchboard, coordinating high-priority meetings for the Deputy Bureau Chief, and utilizing CCTS and Paradox databases for meticulous tracking and distribution of congressional correspondence.

Marriott Hotel Crystal City, VA

Office Manager Jan 1995 - Jan 1997

• Demonstrated efficient administrative acumen by managing correspondence, sorting mail, and providing effective communication channels for different management levels.

• Enhanced guest experience and maximized business performance by generating comprehensive reports to monitor group and local business trends, sales projections, and financial performance.

Honorable Discharge United States of America

United States Army Oct 1982 - Apr 1985

• Served honorably in the United States Army, fulfilling a range of duties including training, operations planning and execution, leadership development, risk management, and equipment maintenance, while demonstrating unwavering commitment to national security and military values. SKILLS Microsoft Office Suite • PeopleSoft • QuickBooks • Typing – 55 WPM • Conflict Resolution • Detail-Oriented • Project Management • Self-Motivated • Strong Communication Skills • Team Leadership • Team Liaison • Accounts Payable/Accounts Receivable • Employee Onboarding • Event Coordination • Human Resource Functions

• Scheduling Calendar Maintenance • Timesheet Verification