CHRISTINA JAMES

**** ****** ***** ** #*

Corpus Christi, Texas 78411

512-***-****

ad4qf0@r.postjobfree.com

I strive for excellence and perfection in all that I do. I'm extremely versatile and knowledgeable in several different types of professions. My main strengths are: ability to multitask well, superior customer service skills, excellent problem solving abilities, very detail oriented and exceptional organization skills. EXPERIENCE

Waitress/Server - Middle East Restaurant - Corpus Christi, Tx July 2023 - Current

● Take orders

● Make any food orders that we have out on the line

● Write down and prepare orders from Uber and Door Dash

● Answer phone and take phone orders

● Ring up customers on a cash register and cash out with cash or a credit machine

● Chop/dice any vegetables that need to be prepared

● Make any salads, cold appetizers, or dressings that are running low

● Occasionally cook orders that come through

● Stock anything that is running low

● Sweep & mop

● Clean tablets and chairs

● Wash dishes

● Close out register

● Settle batch report on credit machine

Store Manager - Starbeam Liquor - Hutto, Tx

September 2020 - February 2023

● Provide superior customer service in order to build a repertoire with the customers.

● Run a touch screen till

● Take inventory daily

● Take in new products

● Take a count of product being delivered and compare to invoice

● If product is missing record value on invoice and subtract from invoice total

● Fill out company check and release it the delivery driver

● Use the Epos system to ring up products to sale to customer

● Use the Epos back office program to: enter, correct update stock pricing at cost, retail, and sale price

● Take actual count of product on shelves and in the store room and enter the item totals accordingly

● Enter any new items into the Epos system making sure to include product name, discription, size/weight, barcode number, catagory, appropriate pricing, item count, and store location

● Create and generate logos, pricing signs and sale/discount signs

● Log and record employee hours

● Make delivery orders every Tuesday, Thursday and Friday

● Schedule and confirm tasting dates and times

● Keep store and restroom clean at all times

Property Manager - Carefree Properties - Hutto, Tx July 2019 - February 2021

● cleaned and inspected homes and properties

● organized maintenence routine and required

● cleaned homes before and after move in/out

● made a list of items that needed to be replaced or restocked

● washed and dryed all linens and replaced and restocked used items

● answered and resolved all tenant's phone calls, concerns, and emergencies

● used Microsoft power point and Google slides to compile "welcome to binders (in depth detailed lists of local/near me; police station, fire station, hospitals, gyms, religious sanctuaries, restaurants, shopping centers, grocery stores, hair and health businesses, doctors, day cares, etc.)

● scheduled move in/out, maintenance, lawn care, repairs as needed, house showings, upgrades, deep cleanings, whole house painting Customer Service Rep - The Results Company -Corpus Christi, Tx May 2014 - September 2018

● Worked with several computer programs to assist customers with any and all types of account issues.

● Persuaded customers who called in cancel services to stay with the company by expressing the value, importance, and luxury of service.

● Show professionalism while expressing empathy to the individual customer's needs.

● Ability to look up info on more than one program while making the customer feel comfortable in my knowledge.

● Excellent memory, multitasking, and 40+ wpm typing skills.

● Delivered an exceptional level of service to each customer by listening to concerns and answering questions.

Prescription Benefits Specialist - APAC-Central - Corpus Christi, Tx July 2010 - August 2014

● worked with medical prescriptions authorizations for customers of different insurance agencies.

● researched availability for drug coverage and approval amounts.

● helped customers better understand what kind of coverage they had, pricing schedule, and specific drug coverage.

● all this done with 3-5 programs being used simultaneously .

● Delivered an exceptional level of service to each customer by listening to concerns and answering questions.

Veterinarian Technician - Leon Valley Veterinary Hospital - San Antonio, Tx 2008 - May 2010

● Performed full dentals on cats and dogs.

● Recorded payments for services rendered and purchased products.

● Ensured the safety of the animal and the veterinarian by effectively restraining pets during examinations and the administration of immunizations.

● Educated clients on ways to keep their pets healthy and explained the benefits of using flea and tick control and heartworm preventative medication.

● Organized the operating room ahead of procedures and provided assistance to veterinarians during surgeries.

● Offered comfort to clients during difficult times when pets were ill or dying.

● Asked clients appropriate questions regarding their sick pets and documented all details regarding behavior, eating habits and any medications ingested.

● Assisted veterinarian with treatment of wounds, vaccination administration, and operations.

● Advised animal owners regarding sanitary measures, feeding, general care, medical conditions and treatment options.

● Administered anesthetics before surgery and monitored effects prior to surgery.

● Vaccinated animals and administered medications orally and intravenously.

● Laid out surgical equipment and passed instruments and materials to veterinarian during surgical procedures.

● Restrained and managed scared and active animals.

● Monitored animals recovering from surgery and notified veterinarians of any changes.

● Created blood, urine, cytological and dermatological assays.

● Adhered to high standards of safety, cleanliness and professionalism.

● Monitored animals undergoing treatment for changes and signs of improvement.

● Documented and tracked all treatment activities.

● Prepared surgical equipment and passed instruments and materials to veterinarians during surgical procedures.

● Assisted customers by phone, including scheduling appointments and treatments.

● Administered medicine to animals and monitored health following treatment.

● Administered vaccinations, prepared tissue samples and developed x-rays and radiographs.

● Prepared, processed and analyzed lab samples.

● Assisted veterinarians in examining animals.

● Define techniques and coach owners how to modify aggressive behavior, inappropriate urination and separation anxiety.

● Administered and monitored anesthesia for surgeries and operations.

● Administered vaccines to animals and delivered blood and lab results.

● Collected tissue, feces, blood and urine samples for examination and analysis.

● Performed euthanization for injured or sick animals following consultation with owners or per veterinary standards.

● Provided integrative medical treatment including acupuncture, manual therapy and herbal medicine.

● Restrained animals during veterinary procedures.

● Achieved detailed grooming including eye care, cleaning wrinkles and dental care and expressed anal glands.

● Humanely euthanized animals under the supervision of the veterinarian.

Veterinarian Technician - Riverside Veterinary Clinic - Corpus Christi, Tx January 2000 - February 2008

● Offered comfort to clients during difficult times when pets were ill or dying.

● Educated clients on ways to keep their pets healthy and explained the benefits of using flea and tick control and heartworm preventative medication.

● Organized the operating room ahead of procedures and provided assistance to veterinarians during surgeries.

● Ensured the safety of the animal and the veterinarian by effectively restraining pets during examinations and the administration of immunizations.

● Asked clients appropriate questions regarding their sick pets and documented all details regarding behavior, eating habits and any medications ingested.

● Administered anesthetics before surgery and monitored effects prior to surgery.

● Assisted customers by phone, including scheduling appointments and treatments.

● Restrained and managed scared and active animals.

● Administered medicine to animals and monitored health following treatment.

● Administered and monitored anesthesia for surgeries and operations.

● Monitored animals recovering from surgery and notified veterinarian of any changes.

● Educated the public about diseases that are spread from animals to humans.

● Assisted veterinarians in examining animals.

● Restrained animals during veterinary procedures.

● Treated sick or injured animals by prescribing medication and/or dressing wounds.

● Advised animal owners regarding sanitary measures, feeding, general care, medical conditions and treatment options.

● Managed shelter for animals and arranging for adoption or euthanasia of confiscated animals.

● Prepared surgical equipment and passed instruments and materials to veterinarians during surgical procedures.

● Made calls to farms to address animal emergencies, including injury, disease, and birthing.

● Define techniques and coach owners how to modify aggressive behavior, inappropriate urination and separation anxiety.

● Administered vaccines to animals and delivered blood and lab results.

● Assisted veterinarian with treatment of wounds, vaccination administration, and operations.

● Prescribed medications to sick and injured animals to resolve health problems and ease pain.

● Created blood, urine, cytological and dermatological assays.

● Administered anesthetics during surgery and monitored effects.

● Vaccinated animals and administered medications orally and intravenously.

● Administered vaccinations, prepared tissue samples and developed x-rays and radiographs.

● Evaluated, diagnosed and treated medical diseases and conditions of livestock.

● Monitored animals undergoing treatment for changes and signs of improvement.

● Checked animals' temperature, heart rate and lung sounds.

● Used IDEXX to analyze bloodwork and samples and diagnose conditions and diseases.

● Laid out surgical equipment and passed instruments and materials to veterinarian during surgical procedures.

● Adhered to high standards of safety, cleanliness and professionalism.

● Documented and tracked all treatment activities.

● Advise farm owners on sanitation, feeding and general care to promote animal health.

● Achieved detailed grooming including eye care, cleaning wrinkles and dental care and express anal glands.

● Humanely euthanized animals under the supervision of the veterinarian.

● Prepared, processed and analyzed lab samples.

● Educated the public about diseases that can be spread from animals to humans.

● Collected tissue, feces, blood and urine samples for examination and analysis.

● Processed client payments, sent invoices and placed appointment reminder calls.

● Managed clinic operations, including supervising vet techs, fiscal management, scheduling, and appointments.

EDUCATION

Colorado Technical University

Bachelor of Science - BS Psychology

2020 - Present

Texas A&M University-Corpus Christi

Associate of Applied Animal Science - AS Veterinary/Animal Health Technology/Technician and Veterinary Assistant

2002 - 2004

Calallen High School

High School Diploma College/University Preparatory and Advanced High School/Secondary Diploma Program

1995 - 1999

Grade: 12

Activities and societies: Earth Club, FFA, Honors Classes

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