Customer Service Front End
Resume:
Lee K. MacKenzie
Kalama, WA. 98625
***********@*****.***
CAREER SUMMARY
Vancouver Ford
Vancouver, WA ., 98661
Ford certified auto salesperson
Increasing income yearly
6/2019-2/2020: Dick Hannah Truck Center
Automobile sales Jeep/Ram/Chrysler certified
5/2018-6/2019
The Hartford
Disability insurance customer service& new claim starts via inbound calls. Several pay increases, left in good standing
11/2016-5/2018
Fred Meyer
Scappoose, OR.
Front end/cashier/U-Scan/desk & PIC. Promotions/increased responsibility; left in good standing
8/25/2015 - 9/12/2016
Fibre Federal Credit Union
822 Commerce Ave., Longview, WA. 98632. 360-***-****.
Part-time switchboard/teller. Bill processor. Achieved an entry- level of understanding of banking processes.
03/2010 - 06/2015
Fred Meyer
3184 Ocean Beach Hwy. Longview. Wa. 98632. 360-***-****.
Achieved promotion from floor department associate to cashier/customer service desk, and U-scan attendant/opener. Cash handling, fax, multi-line phones, copying, clerical, check cashing, PC use, SPA gun, price changing, Western Union/WDFW license sales, returns, etc. Achieved first –time goal of 40% utilization of Self Check-out use with teammate.
2/2010 - 5/2010
Community Action –
References
Marla Imhoff. Supervisor, Longview Fred Meyer. 360-***-****- 6 years
Evan Brooks: Supervisor, Longview Fred Meyer - known 6 years
Tracy MacKenzie 360-***-****. Character reference, acquainted 12 years.
Justin Crawford: Supervisor Vancouver Ford: 3 years. Sierra Banks: 3 years- Vancouver Ford..
INTERESTS: Health, nutrition, fitness, and writing.
STRENGTHS: I enjoy new challenges, and am extremely flexible. I treat people right and am able to diffuse potentially hostile interactions and solve problems. I have endeavored to increase my income and learn new skills throughout my career.
My work began in 1985 in hard work and customer service. I was an assistant manager at a Pizza Hut in Hoover, AL. In 1991-1993, and went to work at home as a new mom from 1993- 2000. While at home I earned an AAB in business with a g.p.a. Of 3.7 (2006),
I would describe myself as a candidate with a great mix of clerical, customer service, sales strength, and adaptability.
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