Results-driven Human Resources Executive Strategic Leader Business Owner Army Reserve Veteran Officer

CAREER SNAPSHOT –Dedicated and accomplished Human Resources professional with a proven track record in strategic leadership, operational excellence, and business development. As the Founder and Owner of Community Connect Staffing Solutions, I successfully navigated the complexities of HR management, process improvement, and client satisfaction. Leveraging a background as Vice President of Human Resources at industry-leading companies, I have excelled in negotiating contracts, implementing transformative policies, and enhancing workplace safety. My leadership journey extends beyond accomplishments to fostering successful organizational and cultural changes. With a transformational and inclusive leadership style, I have consistently empowered teams to embrace change positively, resulting in strengthened workplace dynamics and improved overall performance.

Signature Achievements:

Strategic Contract Negotiations: Successfully negotiated over 15 contracts at Traon Group, resulting in a remarkable 25% increase in revenue and a 15% growth in the client base. This achievement showcases exceptional negotiation skills, strategic thinking, and the ability to drive business development. Second chair negotiations preparation while employed at Nabisco, Kraft Foods, and Frontier Communications.

Safety and Productivity Improvement: Led initiatives at Coca-Cola Bottling Company to enhance employee safety and operational productivity. Implemented safety and security measures, including modified entrance points, modernized security cameras, and quarterly active shooter trainings, resulting in a 20% improvement in worker's compensation rates and a 15% decrease in accidents. This achievement highlights a commitment to employee well-being and effective risk reduction strategies.

Operational Efficiency Enhancement: As Labor Relations Manager of Human Resources, successfully restructured and refreshed policies and procedures at Thomas Built Buses. Implemented the Workday system, leading to increased efficiency with remote punch, vacation selection, and open enrollment. This initiative not only improved employee morale but also increased overall productivity. This achievement demonstrates leadership in process improvement and the successful implementation of technology to optimize HR operations.

Signature Strengths & Competencies

Strength Category

Strength Category

Strength Category

Strategic Leadership

Policy Development

Safety and Risk Management

Training and Development

Labor Relations

Employee Relations

Process Improvement

Data Management

Talent Management

Negotiation Skills

Business Development

Contract Management

Executive Experience

Community Connect Staffing Solutions, Greensboro, NC 2/2021 – Present

HR Director

Delivered comprehensive HR consultant services encompassing staffing, safety, benefits training, recruiting, and onboarding for office personnel, logistics, and light industrial organizations.

Provided expert guidance and strategic HR consulting services to a diverse range of clients, ensuring their staffing needs were met efficiently and effectively.

Spearheaded safety initiatives, implementing measures that led to a 25% reduction in workplace accidents and increased overall safety.

Conducted front-line leadership training, equipping managers with the skills necessary to lead teams effectively and drive operational success.

Developed and delivered diversity and inclusion classes, fostering an inclusive workplace culture.

Thomas Built Buses, High Point, NC 12/2022 – 6/2023

Labor Relations Specialist

Spearheaded the development of comprehensive human resources strategies, fostering departmental accountability in labor relations, employee engagement, and training, resulting in a more streamlined and effective HR function.

Researched, developed, and implemented impactful policies, guiding both management and employees in their actions, thereby significantly influencing business outcomes.

Elevated the department and organizational reputation by embracing and implementing innovative ideas sourced from shop floor employees and supervision, showcasing a commitment to inclusivity and continuous improvement.

Assumed a leadership role in direct supervision, offering valuable guidance and mentoring to supervisors and managers, contributing to the professional development of the team and overall organizational success.

Coca-Cola Bottling Company, Durham, NC 2017 - 2021

Vice President Human Resources

Orchestrated effective communication channels across two 16-hour distribution centers, overseeing 350 employees and contributing to the achievement of $150M in annual revenue.

Direct report to CEO with 5 direct reports (environmental Health, Safety, Benefits, and Payroll)

Revitalized and streamlined policies and procedures related to recruitment, retention, employee relations, compensation, training, and development, resulting in a more agile and effective HR framework.

Implemented the ADP system, transforming employee operations by enabling remote punch, vacation selection, and open enrollment, leading to heightened productivity and improved morale.

Spearheaded the installation of cameras in 65% of fleet, resulting in a 15% reduction in accidents and a 10% improvement in overall safety.

Proactively reduced worker's compensation costs by 20% through diligent follow-up on work-related injuries and near misses resulting in 300K savings in worker’s compensation reserve over 18-month period.

Elevated employee safety standards by implementing a range of security measures, including modified entrance points, modernized security cameras, and quarterly active shooter trainings, significantly enhancing the overall workplace safety culture.

Collaborated closely with the COO and fellow VPs to identify and capitalize on growth opportunities, contributing to the overall success and expansion of the company.

Managed and negotiated crucial aspects of benefits administration, including insurance renewals, 401k, and pension plans, ensuring compliance and employee satisfaction.

Frontier Communications, Durham, NC 2014 - 2017

Human Resources Area Manager

HR Business Partner with responsibility for three states and direct operations support. Served as interim general manager for 6 months and led successful new product launch into the Durham market for 3,000 customers.

Cultivated strong relationships with four unions governed by three separate contracts, resolving grievances collaboratively. Established a bi-weekly Labor/Management Team, conducted regular 1:1 meetings with employees, supervisors, and managers, gaining deep insights into each facility's culture, areas of improvement, and performance metrics.

Played a pivotal role in two contract negotiations, resulting in early union ratifications. Resolved over 20 outstanding grievances and 3 arbitrations through close collaboration with local union leadership and corporate counsel, achieving savings of over $200k.

Orchestrated successful open enrollment meetings for four nationwide locations, designing presentations to educate employees on programs and costs.

Achieved a 20% improvement in the region's worker's compensation rates by challenging claims, changing Case Management partners, and conducting employee surveys to identify areas for enhancement.

Implemented talent reviews and succession planning sessions that motivated teams and inspired stronger performances, contributing to a more robust and future-ready workforce.

Excelled in contract negotiations, investigations, arbitrations, and determining staff requirements, demonstrating a comprehensive understanding of HR processes and legal requirements.

Served as the subject matter expert (SME) on all local, state, and federal requirements, ensuring compliance and minimizing risks.

Traon Group, LLC, Chicago, IL 2003 - 2013

Owner

Led HR management with a focus on labor planning, employment law, labor trends, and employee relations, contributing to a comprehensive understanding of human resources.

Spearheaded the development of new policies that expedited the achievement of critical company goals, showcasing adaptability and strategic thinking.

Implemented successful recruitment strategies, ensuring the acquisition of top-performing team members. Initiated ongoing training programs that equipped the team with the skills necessary for success.

Leveraged a comprehensive knowledge base and skill set to enhance employee morale, fostering a positive and productive work environment.

Achieved a remarkable 30% reduction in employee accidents and near misses, emphasizing a commitment to workplace safety and risk reduction.

Successfully negotiated over 50 contracts, resulting in a notable 25% increase in revenue and a 15% growth in the client base. Demonstrated effective negotiation skills and a strategic approach to business development.

Significantly boosted productivity by an impressive 20%, highlighting leadership qualities and the ability to drive operational efficiency.

Education & CREDENTIALS

Masters-Level Public Administration and Labor Relations Studies, Indiana University of Pennsylvania 29/32 Credits Earned

Bachelor of Science in Education, Lock Haven University

Member, SHRM

Officer - United States Army National Guard Reserve

Veteran Ambassador, Durham Rescue Mission

TIMOTHY D. GLASS

Address: Greensboro, NC Phone Number: 312-***-**** Email: ad4qbv@r.postjobfree.com

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