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Human Resources Employee Engagement

Location:
Coral Springs, FL, 33067
Posted:
April 03, 2024

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Resume:

Robert J. Diano

**** ** ** ****** ***** Springs, Florida 33067

ad4q9w@r.postjobfree.com 954-***-**** linkedin.com/in/robert-diano

Healthcare Human Resources Executive

Driving HR strategy and operations to attract, engage, and develop talent.

Healthcare HR executive driving strategy and operations to develop the full potential of the workforce. Passion and reputation for engaging all levels of the organization, from non-exempt staff to board members, in attracting, engaging, and developing talent. Highly effective communicator with extensive knowledge and experience in elevating HR infrastructure, coaching and developing leaders, and leading a broad range of HR functions.

HR Strategic Planning

Compensation Administration

Performance Management

Executive Compensation

Employee Engagement

Benefit Plan Administration

Employee Relations

Leadership Development

Talent Acquisition

HR Policy and Best Practice

Succession Planning

HRIS

Labor Relations

HR Metrics

PROFESSIONAL EXPERIENCE

Interim VPHR, Aliya Health Group – Palm Springs, FL July, 2023 – Present

Top-level Human Resources executive, leading the Human Resources function across 24 behavioral healthcare facilities in eight (8) states.

Consolidated Hunman Resources policies for all affiliates into a single set of best practice policies, enabling increased consistency in practice and created a platform for a single HRMIS.

Implemented self-insured health plan, increased employee benefit level, resulting in an annual savings of $400K.

Drove rapid elevation of the business partner function by mentoring/coaching the HR professional staff, resulting in a turn-around in perception of the HR function and management’s acceptance of HR as a strategic partner.

Transformed the Human Resource function from a procedurally driven agency to a more flexible, responsive, and forward-thinking partner, resulting in improved partnership with management and an increase in employee engagement.

Implemented consistent management goal setting and performance-based pay, increasing middle-management alignment, enabling improved operating results supporting the organization’s regional growth initiative.

VPHR, Praesum Health Care – Lake Worth, FL December, 2021 – June, 2023

Top-level Human Resources executive, leading the Human Resources function across 30 behavioral healthcare facilities in five (5) states.

Led multi-disciplinary digital employee onboarding process in response to substantial applicant volume growth, enabling improved employee satisfaction, onboarding efficiency, and HR processing time.

Implemented self-insured health plan, increased employee benefit level, resulting in an annual savings of $600K.

Transformed the Human Resource function from a procedurally driven agency to a more flexible, responsive, and forward-thinking partner, resulting in improved partnership with management and an increase in employee engagement.

CHRO, Reliant Health Care Services – Fort Lauderdale, FL November, 2018 – January, 2022

Top-level HR executive, leading the Human Resources function for 11 skilled nursing facilities.

Identified and remediated high-priority leadership issues and key labor disputes, resulting in increased employee engagement and improved labor relations.

Developed and implemented an employee engagement survey instrument, and effective response process that significantly increased employee engagement.

Implemented StaffStat, a web-based shift filling solution to quickly fill open shifts.

Implemented PayAtiv, facilitating wellness and increasing employee engagement.

Robert J. Diano ad4q9w@r.postjobfree.com Page Two

Interim Director of Human Resources, Berkshire Health Systems – Pittsfiled, MA March, 2018 – September, 2018

Seven (7) month contract, reporting to CHRO, developed HR operations including the business partner function, policy development, labor relations, and HRIS across all affiliates.

Consolidated Human Resources policies for all affiliates into a single set of best-practice policies, enabling increased consistency in practice and created a platform for a single HRMIS.

Strengthened divergent job descriptions, compensation, and benefits policies of separate employers.

Director of Human Resources, Jackson South Medical Center – Miami, FL October, 2016 – October, 2017

Top-level HR executive for a 200-bed regional medical center. Reported to the Medical Center’s CEO, with an indirect reporting relationship to the systems Corporate CHRO.

Drove rapid elevation of the business partner function by mentoring/coaching the HR professional staff, resulting in a turn-around in perception of the HR function and management’s acceptance of HR as a strategic partner.

Served as a member of the negotiating teams for service/allied health and nursing (SEIU, & AFSCME) labor contracts, resulting in 3-year contracts, within budget and without work stoppage, marking a positive shift in the labor-relations environment.

Increased recruitment by 10% and eliminated all agency utilization.

Vice President, Human Resources, Kingwood Medical Center – Kingwood, TX April, 2015 – October, 2016

Top-level HR executive for a 400-bed medical center. Reported to the Medical Center’s CEO with an indirect reporting relationship to the division CHRO.

Identified and remediated high-priority leadership issues and key labor disputes, resulting in a 10% increase in employee engagement and improved labor relations.

Implemented a comprehensive nurse retention program that resulted in a 48% increase in nurse retention.

Drove rapid implementation of ‘One HR’ service delivery model through mentoring/coaching HR professional staff, and Directors, enabling improved employee satisfaction, labor relations, and overall alignment with HCA Corporate HR vision.

Corporate Director of Human Resources, Airamed - West Palm Beach, FL October, 2013 – January, 2015

Top-level HR executive, leading the Human Resources function for 57 skilled nursing facilities in five (5) states.

Implemented consistent management goal setting and performance-based pay, increasing middle-management alignment, enabling improved operating results supporting the organization’s regional growth initiative.

Led the negotiating teams for service/allied health and nursing for 57 skilled nursing facilities across 4 states (SEIU, UFCW, and RDWSU) labor contracts, resulting in 3-year contracts, within budget and without work stoppage, marking a positive shift in the labor-relations environment.

Developed a centralized talent acquisition function resulting in enterprise-wide reduction in vacancy rate from 32% to 20%, and an expense reduction in excess of $950k annually.

Corporate Director of Human Resources, Geo Care – West Palm Beach, FL October, 2012 – July 2013

Top-level HR executive, leading the Human Resources function for five (5) forensic hospitals in three (3) states.

Transformed the Human Resources function from a procedurally driven agency to a more flexible, responsive, and forward-thinking partner, resulting in improved partnership with management and a reduction in grievance and arbitration activity.

Consolidated 7 separate HR operations into a single department, consistently employing an HR generalist model at all locations, resulting in an enhanced service level.

Consolidated HR policies for all affiliates into a single set of best-practice policies, enabling increased consistency in practice and created a platform for a single HRIS.

As a member of the senior management team, crafted employee communications and provided resource and assistance in executing the management buyout.

Director of Human Resources, Coral Springs Medical Center – Coral Springs, FL April, 2008 - October, 2012

Top-level HR executive for a 250-bed medical center. Reported to the Medical Center’s CEO with an indirect reporting relationship to the division CHRO.

Transformed the HR function from a procedurally driven agency to a more flexible, responsive, and forward-thinking partner, resulting in improved partnership with management and increase in employee engagement.

Drove nurse recruitment resulting in a 75% reduction in nurse vacancy rate.

Led multi-disciplinary staffing analysis and “right-sizing” in response to substantial patient volume growth, enabling improved employee satisfaction, labor relations, and clinical quality.

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Vice President of Human Resources, University Medical Center - Tamarac, FL April, 2005 – April, 2008

Top-level HR executive for a 317-bed medical center, with a 60-bed psychiatric unit. Reported to the Medical Center’s CEO with an indirect reporting relationship to the division CHRO.

Settled collective bargaining agreement with SEIU resulting in contract terms within budget and favorable to the future stability of the hospital. Successfully defended the hospital against multiple union organizing campaigns, maintaining operational flexibility and market-competitive labor expenses.

Implemented the ‘Healthy Work Environment and Customer Service Model’ that resulted in improved employee satisfaction, and enhanced labor relations.

Drove nurse recruitment resulting in a 33% reduction in the nurse vacancy rate.

ADDITIONAL PROFESSIONAL EXPERIENCE

Corporate Director of Human Resources, Health Quest Systems, Inc.;

Vice President of Human Resources, Avante, Inc.;

Corporate Director of Human Resources, Equitrac Corporation;

Director of Human Resources, Alliance Medical Practices;

Compensation Manager, Halifax Health Systems

EDUCATION

DBA, Business Administration (in progress), Nova Southeastern University

MS, Industrial/Organizational Psychology, University of Tennessee

BA, Industrial Psychology, University of Central Florida



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