Eric Davis

Jacksonville, FL *****

ad4q9f@r.postjobfree.com

+1-904-***-****

Summary Experienced Fraud Analyst with an extensive background in Retail Banking and Credit Card risk assessment. To include transactional and identity fraud responsibilty. Client focused team player who will work to truly leave no man behind. Friendly insightful and energizing demeanor usually sets the standard for peers. Results Driven individual who finds comfort in getting it done. Difficulty will arise but together greatness is achieved.

Work Experience

Mail Handler

Post Office USPS - Jacksonville, FL

August 2021 to Present

Loading Unloading of incoming and outgoing mail via forklift/ motorized pallet jack. Fraud Operations Specialist

Citibank Citi - Jacksonville, FL

May 2011 to Present

My responsibilities included Identity and Transactional fraud review of both credit card and retail banking portfolios. High Valued client division. Investigating confirmed and potential financial crimes. Responsible for over $2 million in fraud saves annually. I have been a celebrated customer advocate for several years now and was celebrated Globally as a client care asset 2013 Education

High school diploma

Robert Morgan Educational Center - Miami, FL

April 1996 to September 1996

Skills

• Client Relationship Management Risk Assessment

Computer Literacy Phone Etiquette

English

• Customer Relationship Management

• Management

• Forklift

• Warehouse experience

• Credit Analysis

• Banking

• CRM Software

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