Nahomy Pinto

Salt Lake City, Utah ad4q99@r.postjobfree.com 801-***-****

Career Objective

Seeking a position in a company where I can grow, learn and offer my experience. I love to be in a challenging position where I can learn new skills, and expand my knowledge. I would love to be part of a team where I will be able to help. Skills

● Focused, Attention to detail. ● Resolved problems. ● Friendly; willing to listen to offer a solution. ● Adaptability. ● Documentation ability. ● Quick Learner. ● Bilingual.

● Negotiation. ● Product Knowledge.

Experience - 3+ year Customer Service, 2+ years in the collection department, 1+ Human Resource.

Acima Leasing - Oct 2022 - Jan 2024.

Lead Processor. / Sales Rep. / Collection Customer Service.

● Provided necessary support to the customer in various stages during the lease servicing process.

● Coordinate with other departments to best meet the customer’s needs.

● Process ACH and credit card payments.

● Perform inbound/outbound calls with any applicable party.

● Verify documents like SSN, customer’s ID, process the application, review merchants invoice.

● Collaborated directly with potential clients, providing contract estimates.

● Collaborated with 20+ sales representatives, ensuring all team members felt equipped with information to succeed.

● Attended job training events, including courses, symposiums to improve job performance.

● Collaborated on marketing projects to improve brand awareness and increase inbound customer interest.

Spectrum DNA - June 2021 - Oct 2022

Fulfillment Supervisor // Human Resource.

● Led new talent acquisition and recruitment processes for over 50 new full - times hires.

● Enter hires information into the database.

● Administered company-wide compensation and benefit plans.

● Administer the onboarding process of newly hired employees by initiating pre-employment checks, drug screening, and first-day orientations to acquaint them with the company’s operational procedures and policies.

● Assisted with new employee onboarding, and ensured all pre-employment forms were completed within 72 hours.

● Conduct a thorough investigation on complaints brought forward by employees, such as discrimination claims and policy violations to come up with appropriate and prompt resolutions.

● Statistical analysis and organization.

● Handle payroll, benefits and compensation administration.

● Processed and shipped thousands of COVID testing packages worldwide.

● Enter clients and patient information into the database

● Generated shipping labels

● Processed and shipped thousands of results worldwide.

● Lab safety.

● Sterilization of lab equipment

● statistical analysis and organization.

● Find new diagnoses and treat diseases.

O`Reilly - January 2019 - Oct 2021

Quality Control

● End of the day sales reconciliation

● Warehouse inventory control

● Report items stock, needs and missing

● Upload data into the system, Make sure data was entered correctly. Education

● Mountain Ridge High School - Graduated 2021.

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