David L. Root 717-***-****

** ******** *****, *************, ** 17055 ad4q96@r.postjobfree.com

Professional Profile

Throughout my career I have worked in a variety of positions, mostly in an office environment. Almost all job positions involved the use of Microsoft Office and a variety of other windows-based applications including several custom written ERM record keeping applications to accomplish management record keeping and reporting of the cost, progress, and completion of assigned projects. In most cases I have used Microsoft Word and Excel primarily but have also utilized Microsoft Access to create basic databases for use in data transformation and am also familiar with the use of Power Point in creating presentations for business purposes.

I am also comfortable with the use of several types of office equipment including desktop PC’s, Document Scanners, photocopying, and printing equipment typically used during daily business activities.

Current certifications include but are not limited to:

Certified Document Imaging Architect.

Microsoft Certified Professional.

Professional Experience

Core Consulting LLC

Mar 2023 – Jan 2024

Software Architect - Advanced

Responsibilities:

February 2023 – January 2024 - Responsible for preparation and upgrade of the South Carolina Department of Technology Operations (DTO) OnBase test and production platforms. On completion of this responsibility, the contract covering my employment ended.

Achievements:

2023 – Performed application upgrade from OnBase version 18 to version 22 for the SCEIS Data Archive and the Sandbox Test Platform including coordination of testing activities with SCEIS and supported South Carolina Agencies.

State of South Carolina, Department of Administration, Division of Technology operations

Sep 2017 – Feb 2023

Network and Systems Engineer I

Responsibilities:

2017-2023 - Responsible for the daily operation and functionality of the Department of Technology Operations OnBase Document Management System as assigned.

Responsible for the reconciliation and adjustment of annual software maintenance renewal costs and charge back to state agencies.

Achievements:

2018 – Performed application upgrade from OnBase version 17 to version 18. Coordinated testing and assisted with go live activities with supported state of South Carolina agencies.

2019, 2020 and 2021 – Completed reconciliation of annual software maintenance renewal costs for chargeback to supported agencies.

2017 – 2023 - Assisted and provided end user support to address application issues and deficiencies.

2017 – 2023 - Provided support for contractor implementations of new agency OnBase applications including assignment of users to user groups and assistance with testing and troubleshooting of application issues.

2017 – 2023 - Provided end user support to resolve OnBase and process related application issues and deficiencies.

2022 – 2023 - Drafted initial Checklist of Disaster Recovery requirements for the DTO OnBase System.

Keymark, Incorporated, Camp Hill PA

Nov 2015 – Aug 2017

Software Application Engineer

Responsibilities:

2015-2017 - Software Application Engineer responsible for the design, implementation, and upgrade of document management business solution projects for several customers

Achievements:

2017 – Performed a full upgrade of the OnBase Document Management System for the South Carolina Department of Technology Operations from OnBase version 13 to OnBase version 17.

2017 - Performed system upgrades and workflow implementations for various Keymark customers.

IMR Limited, Camp Hill PA

Feb 1993 – Aug 2017

Senior Software Application Engineer

Responsibilities:

2000 – 2015 - Senior Software Application Engineer responsible for the design, implementation and project management of document management business process and workflow solution projects.

1996 – 2000 - Document Scanning Conversion Services Manager responsible for management of 25 employees in a document conversion services facility. Responsibilities included scheduling and defining conversion process requirements and monitoring production timelines and delivery schedules for multiple conversion projects.

1993 – 1996 – Document Microfilming Conversion Services Manager – Camp Hill Facility. Responsible for management of 15 employees in the microfilm conversion services facility. Responsibilities included scheduling and defining conversion service processes involving formatting and processing of microfilmed county government and commercial application documents. Responsibilities also included monitoring of laboratory film processing standards for the facility.

Achievements:

1993 – 1996 – Document Microfilming Conversion Services Manager – Camp Hill Facility. Responsible for management of 15 employees in the microfilm conversion services facility. Responsibilities included scheduling and defining conversion service processes involving formatting and processing of microfilmed county government and commercial application documents. Responsibilities also included monitoring of laboratory film processing standards for the facility.

2009 – 2012 Senior Engineer responsible for the implementation and testing of the OnBase Medical Records Management System at Lehigh Valley Health Network. Implementation responsibilities included update and management of a development system throughout all development and user acceptance testing phases and preparations and coordination of software change requests with Hyland Software OnBase. Responsibilities also included coordination of application vendor and Lehigh Valley Health Network IS and Health Information Management for all Go-Live implementation Activities. Additional responsibilities also included conversion and migration of an estimated 143 million medical record documents from the existing McKesson Medical Records Management system to the OnBase Production Medical Records Management system.

2007 – 2008 – Senior Engineer in charge of design and deployment of the State of Delaware Office of Pensions OnBase system for 4 departments. The Project involved adapting an existing ViewStar Document Management to the new OnBase environment and conversion of existing documents to the OnBase system. During deployment of the system, functioned as primary project manager responsible for reporting implementation progress and coordination of user acceptance testing and final go-live of the implementation.

2003 – 2004 - Senior Engineer in charge of design and deployment of PA Department of Public Welfare SSI OnBase Disbursement and Reconciliation Project. Project involved adaptation of similar payment and reconciliation high volume workflow process to generate monthly check and EFT payments of PA Social Security Supplement for an average of 275,000 recipients. During deployment of the system, functioned as primary project manager responsible for reporting implementation progress and coordination of IS, Database resources.

1996 – 2000 – Started IMR Digital Document Conversion Services department. Developed additional capabilities for conversion services through careful selection of production-oriented software applications used to convert and index paper documents to digital formats suitable for import to existing customer systems.

1993 – 1996 – Adapted and upgraded existing Production Tracking and Billing application to version 4.5 of Rbase. Modified and added functionality to the existing application to provide functionality for logging and monitoring of cost and production status of microfilm conversion jobs.

Military Experience

1978 – 1986

US Navy – Storekeeper 1st Class

1978 – 1979 - Completed Boot Camp and Storekeeper A-School training and was assigned to Fast Attack Submarine Tender homeported Charleston, SC. Received additional specialty training in Shipboard Automated Data Processing Systems (SUADPS) used by the USN for accounting and inventory management of repair and consumable supplies.

1979 – 1981 - Assigned as SUADPS system administrator responsible for scheduling batch processing of inventory and financial transactions to the SUADPS system. Responsibilities included review and adjustment of monthly inventory reorders and management of ongoing stock inventory processes.

1981 – 1982 – Assigned as SUADPS Financial coordinator responsible for management of inventory and departmental financial status reports for the ship.

1983 – 1986 – Assigned to Shore based Intermediate Maintenance Facility, responsible for inventory and financial management of repair and consumable orders. During assignment, worked closely with repair department Information Systems individuals in development of a Repair/Supply tracking system designed to identify repair part status with associated repair jobs activity. Throughout the assignment, improved several 2558supply management processes through automation or adaptation of processes to automated processing.

References

References are available upon request.

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