PROFESSIONAL SUMMARY
An analytical, problem-solver and trusted leader with vast experience in business analysis,
Product management, Scrum master, Agile methodologies, cyber security, identity, and access management within Azure cloud Environment. A relentlessly curious, empathetic, and highly motivated proven professional with strong organizational skills and a keen eye for detail who enables an organization to identify challenges, execute creative solutions and ensure successes.
PROFESSIONAL EXPERIENCE
ATHENE HOLDING LTD, West Des Moines, IA NOV 11, 2022 – PRESENT
Snr. Agile Business Analyst / scrum master (Consultant)
• Trusted adviser to business on all decisions related to product development and Agile practices.
• Managed backlogs, wrote user stories, acceptance criteria, test cases, requirements documentation.
• Modeled business processes, technical processes, and data models.
• Led user interviews, requirements workshops, product demos, and training sessions.
• Supervised teams of four business analysts.
• Prioritized and road-mapped work.
• Taught and evangelized Agile processes.
• Performed business analysis for a large cross-section of the Walmart business including Online Grocery Fulfillment, Compliance, Store Systems, Inventory Management, Clinics, Analytics & Big Data, and Associate Efficiencies.
CITI - BANK, IRVING TEXAS, USA JUN 2019 - NOV 2, 2022
Snr. Agile Business Analyst / Product Owner(Consultant)
Serve as a product expert, product evangelist and the voice of the customer
Work with customers and focus groups to identify product enhancements and consolidate input
Work with the sales, support and development teams to identify and document user stories and requirements
Develop and maintain a prioritized list of customer and market requirements for the product
Lead product design, write users stories and detailed requirements
Applied my expertise to analyze and better understand how users interact with our products
Define and quantify the impact of new products and/or features being considered for inclusion in a product release
Define and drive functional and technical strategy and product roadmaps
Develop in-depth knowledge of competitor products, identify and maintain competitive strengths and weaknesses
Work with technology and integration partners to define integration processes and requirements
Develop sales and product collateral as well as go-to- market and launch materials
Assist in product testing, analysis and diagnosis
Document procedures, standards, best practices, configuration settings and sequences
WAL-MART LABS, BENTONVILLE, AR, USA APR 2018 –JUN 2019
Snr. IT Business Analyst II /Product lead
Promoted to senior business analyst to work with higher management on strategic planning for the product
Working with agile teams to define best practices for the product area
Lead requirement gathering, analysis and functional design of the applications
Built relationships with business partners and worked with them on solutions, keeping cost and productivity in consideration
Provided understanding of project complexities and risks
Led requirement gathering and executed 200+ test procedures for APi’s
Employed agile methodology in working with software engineers
Clearly defined the scope of each Potentially Shippable Increment (PSI)
Facilitated scrum stand up, retrospective and story grooming meetings
Considered alternative solutions and ensured story size estimates are reasonable
Streamlined communication across onsite and offshore teams
ABDUL
MUHAMMED
CONTACT
Phone: 407-***-****
Address: 2740 flowering Peach Lane Dallas
Texas, 75212
Email: ad4q8l@r.postjobfree.com
CORE COMPETENCIES
Software Process Improvement
Excellent verbal and written communication skills
Cross-functional Team Collaboration
Software Life Cycle Development
Strategic Design
Planning and Monitoring
Training and Leadership
Quality Assurance
Relationship Building
Rapid Conflict Resolution
Innovation and Vision
Project management
Planning,sizing,
Quality deliverable in a timely manner
Continuous Process Improvement
EDUCATION
GRAMBLING STATE UNIVERSITY, GRAMBLING, LA – 2014
Bachelor of Science in Accounting
GPA: 3.65/4.0
GRAMBLING STATE UNIVERSITY, GRAMBLING, LA – 2014
Bachelor of Science in Computer Information Systems
GPA: 3. 65/4.0
Worked with QA team through user acceptance testing to ensure final product meets business expectations
Aid retrospectives and service or operational reviews by providing an environment where candid feedback is welcomed and encouraging suggestions from the team members that are targeted towards improving overall team performance.
Collaborate with other domain /Cross Functional teams, performing GAP analysis of business rules and system process flows, screen mock ups, user administration, and requirements for ‘Logistics Transportation – Yard Management System.
Technologies used: RTC, Android, Quality Center, Cume, Cordova, Clarity, Obcom, OTR, Workbench, TC -70 TC-70 X, CIDCD, JIRA, Confluence, SharePoint, IBM API Technology
WAL-MART LABS, AR, 72712, USA SEP 2016 – APR 2018
IT Business Analyst II/ Scrum Master
Demostrated strong knowledge of process requirements elicitation, analysis, validation and management activities to drive process standardization across the Benefits Administration project.
Participated in the design, development and maintenance stages of the project, which involved interacting with Clients.
Led Business Analyst for implementing Inpat/Expat, Personalized Guide data for the Benefits system.
Played a major role as a scrum master by facilitating Daily status meeting, Weekly Backlog grooming, Sprint review/Demonstration meeting, Sprint & Potentially Shippable Increment planning and Retrospective meetings.
Assist the progress of team planning making sure there’s balance between technical and story/request delivery.
Manage and eliminate the team’s impediments thereby ensuring timely delivery of commitments.
Regularly ensured Agile management tools (application lifecycle management tools and Kanban boards) are up to date and reflected on the prioritization of the backlog.
Consistently monitor and report on team metrics, including technical quality continuous integration, burndowns, lead times, throughput, flow efficiency etc.
Led requirement gathering for Chatbots development for different application communicatiies
Work closely with the product owner and other technical stakeholders to prioritize backlog considering business value, technical debt and risks.
Collaborated with other domain teams, performing GAP analysis of business rules, business and system process flows, screen mock ups, user administration, and requirements for ‘Human Resource Systems - Benefits Enrollment’ project.
Utilized existing internal processes and improved those same processes for software problem identification, escalation, and resolution and facilitated project team meetings. This saved nearly 40% of the time spent on identifying problems.
Technologies used: JIRA 6.4, X-ray, Confluence 5.8, Connect, Mainframe, Java, Microsoft Visio 2010.
WAL-MART LABS, BENTONVILLE, AR, 72712, USA OCT 2013 – SEP 2016
IT Business Analyst II
Led requirement gathering, analysis and functional design of the application.
Built relationships with business partners and worked with them on solutions, keeping cost and productivity in consideration.
Provided understanding of project complexities and risks
• Communicated resource and tool capabilities/limitations
Employed agile methodology in working with software engineers
Clearly defined the scope of each Potentially Shippable Increment (PSI)
Facilitated scrum stand up, retrospective and story grooming meetings
Considered alternative solutions and ensured story size estimates are reasonable
Streamlined communication across onsite and offshore teams
Worked with QA team through user acceptance testing to ensure final product meets business expectations
Responsible for the creation and maintenance of knowledge artifacts related to business domain and client applications.
Technologies used: ASP.Net, SharePoint 2007 on Windows server 2003/2008, SQL server 2005.
ABDUL
MUHAMMED
CONTACT
Phone: 407-***-****
Address: 3309 Sw.Stonepoint Avenue, Bentonville, Ar 72712
Email: ad4q8l@r.postjobfree.com
TECHNICAL SKILLS
Project Management Tools :
JIRA, Lean KIT, Team Forge, Confluence
Methodologies: Waterfall, Agile, SCRUM, Scrum of scrum, Kanban, PMI project management practices, Safe
Database Technologies : Basic SQL,
Rest API
ChatBot
OTHER TOOLS
HPALM
Confluence
Share Point
Connect
Remedy
Slack
Telegram
SalesForce
AWARDS
Dale Carnegie Break Through Award
Wal-Mart labs - Certificate of Appreciation
Wal-Mart labs Spark Awards
Wal-Mart labs - Associate of the month (Jan 2017)
CERTIFICATIONS
SAFe Agilist
Certified Scrum Master
Executive Certificate in Business Analysis