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Production Management Customer Service experience Call center

Location:
Lagos, Nigeria
Posted:
April 03, 2024

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Resume:

MEDAHUNSI, FUNMILAYO JOSEPH

Road *B, Lekki Garden Phase 2 Estate, Lekki, Ajah, Lagos State.

Mobile: (+234)811*******, 090********

Email: ad4q8d@r.postjobfree.com

Professional Profile

A committed and goal driven B.Sc. Ed. Agricultural Production Management Science and Education Graduate with sound understanding of Agricultural Production Management Science and Education, coupled with vast knowledge in information and communication technology, utilizes sound organization and planning skills to deliver assignments within set time-frames and to a high-quality standard. Also possess a strong leadership quality, team player, excellent communication and interpersonal skills, creative and analytical thinking ability. Education and Qualifications

B.Sc. Ed. Agricultural Production Management Science and Education (Tai Solarin University of Education, Ijagun Ogun State) 2019

SSCE WAEC/NECO (Ilusin Grammar School, Ilusin, Ogun State) 2014 Other Certification: National Youth Service (NYSC) Discharge Certificate – 2021

Personal Effectiveness on Human Resource Certificate – 2020

Leadership Development Professional Training Certificate – 2020

Jobberman Soft Skills Training Certificate – 2020

Fundamentals of Digital Marketing Certificate – 2020 Graduate Research:

Effect of homemade liquid probiotics on layers – 2019 Experiences

2022 - Date CUSTOMER SERVICE EXECUTIVE, Firstbank of Nigeria.

• Attend to customers enquires promptly and efficiently.

• Swift response to mails and compliances.

• Opening of Savings and Current Accounts.

• Taking deposit from customers and crediting their accounts respectively.

• Performing other financial transaction functions 2021 – 2022 ASSISTANT MANAGER, Shegmah Luxury Collection, Lekki, Lagos State.

Carry out day-to-day duties accurately and efficiently.

Participate in reconciliation of accounts for daily sales reports.

Handle corrections of errors, ensuring high levels of progression.

Create plans and communicated deadlines to ensure projects were completed on time.

Keep records of Inventories.

Supervise subordinates (sales representatives).

Handle cash transactions and records.

2020 – 2021 ADMINISTRATIVE CLERK (NYSC), Ilorin South Local Government Secretariat, Ilorin, Kwara State.

Coordinated all administrative processes.

Managed budgets, policies and events.

Resolved conflicts or other issues as they occur.

Developed and run educational programs.

Communicated with top management staff, regulatory bodies and the public.

Helped shape and upheld the vision of the Local Government Area. 2019 – 2020 SCHEDULE MANAGER, Ilusin Rubber Estate Limited, Ilusin, Ogun State.

Overseeing the accounting department.

Developing financial strategies

Making investment decisions on behalf of the company.

Helping the company leadership with strategic planning.

Making sure the company complies with state financial regulations. Jun. – Dec. 2018 TEACHER (Teaching Practice), Ijebu Muslim College, Ijebu Ode, Ogun State.

Taught Agricultural Science

Prepared lesson plans and curriculum

Administered tests/examinations and evaluated results

Coordinated all administrative processes.

Managed budgets, policies and events.

Resolved conflicts or other issues as they occur. Volunteering Experiences

Volunteer, Ijebu Development Initiative on Poverty Reduction (IDIPR), Ijebu Ode, Ogun State. 2017 Leadership Roles

NYSC Corpers Liaison Officer (CLO), Ilorin South Local Government Area, Ilorin, Kwara State. 2020 – 2021

Music Director, Nigeria Christian Corpers Fellowship (NCCF) Kwara State. 2020 – 2021

Head of Class, Agricultural Science Department, Tai Solarin University of Education, Ijagun, Ogun State. 2018 – 2019

Group Leader, Final Year Project Group, Agricultural Science Department, TASUED. 2018 – 2019 Personal Skills

Initiative

Problem Solving

Adaptability

Research

Financial Management

People Management

Time Management

Planning

Leadership

Presentation

Creativity

Critical Thinking

Analytical

Calculative.

Key I.T. Skills

Microsoft Office

Digital Sales and Marketing.

Digital Content Development (Social Media)

Call Center/Customer Service Operations

Other / Personal Details

Interests include: Researching, networking, listening to music, watching football, traveling, reading and writing. Date of Birth: 26th July, 1997

State of Origin: Ondo.

REFERENCES:

MRS. FUNMILAYO JOYCE OLOWOYO Mr Segun Michael

NYSC Local Government Inspector CEO SHEGMAH LUXURY Collection Ilorin South Local Government Area Lekki Garden Phase 2 Estate Ilorin, Kwara State. 070*-***-****

080********.

DR. OYEGUNWA

Associate Professor

Tai Solarin University of Education

Ijagun, Ogun State.

080********.



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