LILIAN WANGUI MWANGI.

Tel: +254-*********

Email: ad4q8a@r.postjobfree.com

CAREER PROFILE SUMMARY

I am an accountant by profession with a passion for growing in my career and pursuing opportunities that will see me achieve my career potential. Through my course work, I have gained valuable knowledge in; accounting, financial management and reporting.

A highly skilled candidate with extensive knowledge seeking an entry position in the market to exercise my potentials and enable the organization achieve its objectives.I can work in a dynamic environment and give a timely bond and a comprehensive output,produce the best with no supervision,upkeep a good reputation while embracing the spirit of collective responsibility.

PROFESSIONAL COURSES

Certified Public Accountant- KCA University; (CPA 5 Pursuing Sec 6 )

Accounting Technician Diploma (ATD) – KCA University ;July 2018-April 2021

Quickbooks - KCA university

Certificate in front office operations - Kenya Utalii College ; September 2018-May 2020

Kenya Certificate of Secondary Education- Kigumo Girls High School; 2014-2017

KEY SKILLS AND COMPETENCIES.

Accounting skills:

Skilled in handling general and complex accounting principles for example bank reconciliations, the general ledgers and balancing of accounts, managing petty cash and verification of accounts documents among other accounting roles.

Financial skills:

I have gained substantial knowledge on matters of finance such as financial accounting, finance reporting, monitoring expenditures, budget preparation and planning and performing cash flow forecasting.

Financial reports:

Capable of preparing Statement of Financial Position, Income Statement also known as the Profit and Loss Statement, Cash Flow Statement and Statement of Changes in Equity within agreed timescales.

Accounting Budget:

Ability to providing data required for budgetary planning, assisting senior management in the preparation of the budget and budget management.

Tax and statutory:

Well versed in various taxes (VAT, income tax and withholding) with knowledge in the preparation of statutory payments.

Planning and organization:

Acquired knowledge in maintaining correspondence and order in the filing of records and provide a high standard of financial control. Knowledgeable in compiling detailed data and preparing a variety of reports.

MY POTENTIAL

Possess effective communication skills.

Good team player and ability to handle multiple tasks.

Goal oriented and ready to take initiatives.

Knowledge of basic systems like Excel, word, PowerPoint etc.

Skilled in maintaining and developing professional relationship with clients.

Possess in-depth knowledge of account payable and receivables, budgets, forecasting and payroll.

In-depth knowledge of managerial accounting and cost accounting.

WORK EXPERIENCE

Key Responsibilities

Creating a positive experience for guests from check in to check out.

Processing new bookings and ensuring accurate data capture.

Taking enquiring in person, on the phone and via email.

Assisting guests with any special requirements throughout their stay.

Fostering customer loyalty through developing personalized relationships with guests.

Managing customer complaints and enquiring, providing solutions promptly and effectively.

Proactively anticipating customer needs in order to improve their experience. ACCOR HOTELS (DOHA, QATAR). July 2022- Feb 2023

RECEPTIONIST

Representing the hotel brand and image, keeping the front desk well-presented and organised.

Maintaining positive relationships with the General Manager through providing weekly updates.

Adhering to company standards and policy and ensuring the safety of all guests.

Processing new bookings and ensuring accurate data capture

Managing customer enquiries,complaints and providing solutions

SAROVA STANELY.

RECEPTIONIST(1year)

Duties;

Taking and making reservations through calls, emails and even walk ins

Answering enquires from guests and even colleagues.

Warmly received and welcomed guests to the hotel.

Make recommendations for activities and attraction sites around the hotel

Answer the phone and transferring calls to the right destination

Arranging transportation for guests to and from the hotel

Maintain the record of guests that have checked in and out

REFEREES

1.Ms.Beth Waithera

Administrative assistant

Price Water House Coopers

Cell phone: +254*********

Email; ad4q8a@r.postjobfree.com

2.Mr.James Kamau

H.O.D,Kenya Utalii College

Tel;+254*********

Email; ad4q8a@r.postjobfree.com

3.Mr Eric Musyoka,

Accountant- Kenafric Industries Limited

Tel; +254-*********

Email;ad4q8a@r.postjobfree.com

Contact this candidate