Perece Fernai' Rankin

Phone Number: 504-***-****

Email: ad4q64@r.postjobfree.com

Objective: Seeking employment with a company that offers opportunity for growth and advancement. Professional Achievements:

Answering Customer Calls, Customer Troubleshooting and Technical Support

Schedule Customer Service Technician Appointments

Customer Billing and Sales

Organize office operations and procedures such as typing, answering multiple phone lines, and organizing office files

Office productions, revise procedures or devises new forms to improve efficiency of workflow.

Create and complete forms outlining conditions and terms when required.

Provide management services, and draft agreement stimulating extent and scope of management responsibilities.

Prepare time sensitive materials on workflow.

Evaluate data pertaining to cost.

Developing methods and procedures for carrying out activities.

Schedule Client Appointments

Set up Weekly Employee Schedules.

Computer Skills:

Aegis Webb

Microsoft Word

PowerPoint

Excel

Access

Microsoft Office

Work History:

11/2019 – 3/2020 Customer Service Representative Cincinnati Bell Telephone Cincinnati, OH. 11/2016 - 10/2019 Customer Service Representative CenturyLink Phone Service Las Vegas, NV. 08/2011 - 10/2016 Assistant Manager Andy's Crew Services Atlanta, GA. 05/2010 - 08/2010 Office Assistant Florida Rock Industries Atlanta, GA. Education:

Diploma Independence High School Atlanta, GA.

Attended University of Las Vegas Las Vegas, NV.

Completing Georgia State University Atlanta, GA

References: AVAILABLE UPON REQUEST