EMPLOYMENT HISTORY
Store Maintenance
Loves Travel Stop, Albuquerque, NM — Jan, 2022 - Oct, 2023
Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Adjusted work to match specifications set for different products and work orders. Collaborate with store management to identify and prioritize maintenance needs based on customer traffic and business operations
Ensure the cleanliness and organization of the store premises, including restrooms, dining areas, fuel islands, and parking lots, to provide a pleasant and safe environment for customers and employees. Production Worker
Desert Premium 505 Salsa, Albuquerque, NM — Jul, 2020 - Jul, 2022 Work in production line
Stack Pallets
Clean Warehouse
Resolved issues quickly to maintain productivity goals. Followed safety procedures and guidelines to maintain safe working environments. Troubleshot production issues and provided timely solutions. Ensure the quality and consistency of the salsa products by conducting regular checks and inspections during production process.
Mail sorter
Robis elections, Albuquerque, NM — Mar, 2020 - Jan, 2022 Achieved proper mail handling skills, Managed mail handling properly verifying addresses for improperly labeled items
Ensure proper sorting and prioritization of mail to meet strict deadlines and delivery schedules. Ensure all mail is properly sorted and distributed in a timely manner to maximize efficiency and productivity in the mailroom.
Lead CSR
K-Mart Department Store, Albuquerque, NM — Jul, 2011 - 2019
• Happily greeted customers, answered questions and recommended specials to increase profits.
• Documented information from customers to help determine causes of product or service problems.
• Updated records with details of customer interactions and transactions.
• Layaway attendant
• Do store markdown
3958 Montgomery Blvd NE apt 171 Albuquerque NM,
Albuquerque, 87109
• 505-489-
9442
• ad4q5x@r.postjobfree.com
Marrissa Saiz
I have skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering. EMPLOYMENT HISTORY
Lead CSR
Circle k, Albuquerque, NM — Jan, 2007 - Jan, 2021
Boosted team spirit and performance by communicating clear service expectations and quality goals to each team member.
Promptly responded to inquiries and requests from prospective customers. Followed-through on all critical inter-departmental escalations to increase customer retention rates. Open and close store
Inventory
Stock merchandise cooler and front of store.
Production team member
General mills, Albuquerque — Oct, 2023 - Dec, 2023
• Built tote boxes• Cleaned warehouse and equipment on the line• Made sure production line is running smooth Implement continuous improvement initiatives to enhance production processes and increase efficiency SKILLS
Advanced Retail Merchandiser Skilled Product promoter Generated Point of sale
Experienced
Accomplished Cash operating
Experienced
Accurate money handling
Experienced
Complaint Resolution
Experienced