Lowell Mason

Miramar, FL, *****

754-***-****

ad4q5n@r.postjobfree.com

Friendly and efficient individual, devoted to

maximizing

customer satisfaction with exceptional service and support.

Knowledgeable with strong skill in retaining product and

service information to provide effective issue

resolution. Skilled

in promoting sales to increase revenue While

addressing diverse

issues.

EDUCATION -Experience

High School Diploma - Coral Springs High

School

Expected in June 2022 Coral Springs, Fl

LICENSES

KEYSKILLS

• Flexible

• Organization

• Working collaboratively

• Customer service

Decision-making

• Critical thinking

• Visitation guidelines understanding

• Strategic planning and organization •Inmate rights

• Friendly, positive attitude

Human Resources

Miami, FL Wal-Mart/ Aug 2020 to Jul 2021

• Resolved common and complex issues by

determining the needs of customers and

immediately offering favorable solutions, increasing customer satisfaction.

• Delivered fast, friendly, and knowledgeable

service for

routine questions and service complaints.

• Shared detailed information regarding product

options to help customers make decisions.

Hospitality Associate

Miami. FL Chuck E Cheese/ Feb 2020 to Jun 2020

Answered incoming calls for inquiries about

services and

prices.

• Served as the liaison between my department and

the

customers.

• Assisted guests with decorations for parties.

• Cleaned and disinfected all surfaces, including

mirrors,

counters, furnishings, and floors in between each

guest

interaction.

• Captured customer feedback to communicate to

superiors for ongoing improvement.

Cook/Cashier

Miami, Florida Taco Bell/ May 2019 to Jan 2020

• Sanitized food preparation areas, grills, and

equipment to avoid cross-contamination from raw

items.

• Set up and performed initial prep work for food

items such as soups, sauces, and salads.

• Enforced proper sanitation practices to prevent

Miami, FL Wal-Mart/ Aug 2020 to Jul 2021

• Resolved common and complex issues by

determining the needs of customers and

immediately offering favorable solutions, increasing customer satisfaction.

• Delivered fast, friendly, and knowledgeable

service for

routine questions and service complaints.

• Shared detailed information regarding product

options to help customers make decisions.

Hospitality Associate

-April 2022-October 2022 / The Legacy Companies, I worked at this warehouse for a couple of months being required to unload and load trucks

-November 2022-February 2022 Amazon delivery station in a seasonal position, During their 2022 peak season.

*2022-2023 Loews hotel I worked there as a security officer for over a year monitoring guests and making sure the site is safe

February 2023 - March 2024 - Chateu Zz Restaurant in Brickell I worked here as an receiver for over a year, my responsibilities were to

• Inspect items received for consistency and quality, verify invoice against items ordered or received.

• Advise suppliers/vendors/purchasing of short shipments and goods not received in proper order and arrange for credit notes.

• Transport products to assigned storerooms and provide organized storage of all items for future use.

• Store all items received in appropriate storerooms; rotate stock using first in first out inventory method, and/or enforcing "empty for full" policy.

• Check date on perishable food items.

Maintain cleanliness. Clean and organize all storage areas including the fridges, freezer and dry storage areas. Clear out all empty boxes and condense items to best utilize storage areas.

• May assist with other duties as needed.

Contact this candidate