IVETTE M MORENO TRINIDAD

Orlando, FL *****

305-***-****

ad4q3b@r.postjobfree.com

Multi-talented Proferssional with over 23 years of experience boosting sales and increasing profits by motivating staff and assisting customers. Results-driven focus on monitoring staff member performance and offering advice on effective sales methods. Successful at resolving complex issues by working closely with employees, suppliers and customers. Dedicated to giving clients a first-class professional service. Excellent multi-tasker

Detail-oriented

Store planning and design

Positive outlook

Analytical

Excellent time management

Loss prevention

Perfect attendance record

In-depth product knowledge

Organized

Superb sales professional

Reliable and dependable

Inventory control

Creating store processes

Driving business growth

Quality assurance

Merchandising

Database Management

Client Relations

Marketing Coordination

Market Research

Sales Development

Property Marketing

05/2023 to Current

PREFERRED REAL ESTATE BROKERS

Orlando, FL

Realtor

Managed marketing strategies for properties including advertising campaigns and open houses. Maintained updated knowledge of local real estate markets. Coordinated appointments to show homes to prospective buyers. Organized promotional materials used in sales presentations. Attended industry events such as conventions and seminars. Responded promptly to client inquiries via phone or email. Participated in community outreach programs to promote services offered by the company. Showed residential properties and explained features, value and benefits of available homes. Advised prospective clients on current market activities and optimal buying or selling choices. Served as local real estate expert, advising customers on market dynamics and home prices. Advertised properties to general public via networking, brochures, ads and multiple listing services to maximize exposure.

Presented properties to potential buyers to address questions or concerns. Networked with industry contacts to expand knowledge of real estate markets and best practices. Managed sales pipeline by actively following up with prospects and hot leads. Maintained current and accurate CRM database of prospective customers. Conducted thorough needs analysis and pre-qualification with prospective clients to schedule showings. 04/2023 to 11/2023

LE PALACE

Orlando, FL

Front of House Associate

Greeted customers upon arrival and checked IDs for age verification. Coordinated with security team to ensure compliance with venue policies. Managed entry line and handled customer complaints in a professional manner. Processed payments for admission fees.

Verified guest list memberships and arranged VIP access when necessary. Prepared daily reports on admissions counts, cash deposits, and event attendance numbers. SUMMARY

SKILLS

EXPERIENCE

Conducted regular inspections of the premises to identify any potential hazards or security threats. Maintained cleanliness of entry area by sweeping floors and wiping down surfaces. Answered phone calls from prospective customers inquiring about upcoming events. Developed strong relationships with regular customers through friendly conversations. Updated records of banned patrons who are not allowed entrance into the venue. Communicated regularly with management regarding operational issues or concerns. Provided friendly and professional assistance to employees, visitors and customers. 06/2021 to 12/2022

LEVI STRAUSS & COMPANY

Newmarket, Canada

Key Holder

Opened facility daily and prepared areas for service. Handled customer service issues and rectified employee problems. Counted cash drawer before opening store doors to determine if currency and coin should be added. Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.

Trained, managed and motivated employees to promote professional skill development. Motivated employees to share ideas and feedback.

Formed and sustained strategic relationships with clients. 03/2019 to 02/2020

SECOND NATURE BOUTIQUE

Toronto, Canada

Key Holder

Worked as team member assisting with cashier duties, product merchandising and cleaning to maximize store efficiency.

Provided leadership and guidance to boost productivity, customer service levels and sales success. Consigned merchandise with accuracy by verifying back stock and maintaining inventories. Delegated tasks to specific employees based on individual knowledge and strengths. Monitored department for signs of theft by customers or employees and implemented corrective actions to prevent recurrence.

Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.

Enhanced sales by implementing merchandising and promotional improvements. 11/2017 to 11/2017

EMPHIRE, NASCAR

Homestead, FL

Bartender

Multi tasked to meet customer, business operations and server needs with minimal errors or delays. Prepared and served numerous drinks per shift in high-volume environment. Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.

Keeping adequate stock for expected customer loads. Monitored patrons to keep alcohol consumption in designated areas. Advertised, marketed and recommended drink options to guests to increase guest satisfaction. 11/2015 to 11/2016

WEST ELM

San Juan, PR

Interior Design Stylist

Kept apprised of emerging trends and provided informative customer service to assist in product selection. Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.

Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices. Processed orders through system and coordinated product deliveries. Negotiated and closed deals with minimal oversight. Surpassed daily sales goals by cross-selling products or services. Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items. Recommended merchandise to customers based on needs and preferences. NANETTE LEPORE

New York, NY

Key Holder 03/2013 to 03/2014

Managed store operation duties, including counting cash drawers and checking equipment for proper functioning to maintain optimal performance levels.

Accomplished company-defined sales goals during each shift by actively engaging customers, providing exemplary service and promotions.

Promoted new products and sales to encourage revenue growth and boost upselling. 01/2008 to 02/2013

CUSTO BARCELONA

Old San Juan, PR

Retail Store Manager

Improved profitability by executing daily, weekly, and monthly floor plan changes. Planned and executed in-store promotional events to increase customer engagement and sales revenues. Enhanced sales by implementing merchandising and promotional improvements. Oversaw daily functions, including inventory management, display merchandising and purchasing operations. Organized and updated schedules to optimize coverage for expected customer demands. Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.

Interviewed and hired team members which demonstrated dedication and added value to team. Boosted company sales by developing and implementing strategic marketing approaches. Ensured register count and bank deposits contained proper amounts of currency. Wrote and submitted reports.

Assigned employees to specific duties to best meet needs of store. Prevented store losses using awareness and attention to detail to detect gaps for corrective action. Achieved sales goals and business objectives by motivating staff and promoting our product. Instructed staff on procedures for handling difficult transactions. Oversaw disciplinary actions.

Evaluated employee performance.

Trained and developed employees through constructive feedback and focus on long-term career growth. Managed daily operations including purchasing, inventory control, merchandising and product distribution. 01/1996 to 01/2013

UNICA

San Juan, PR

Actress /Professional Model

Collaborated with cast members to execute perfect performances. Attended casting calls, fittings, shows and shoots. 01/1996 to 01/2000

LASER COPY

San Juan, PR

Office Administrative Assistant

Set up and maintained physical filing systems.

Assisted with administrative tasks, including filing, answering phones and go for duty's. TIMESHARE SALES TRAINING 06/2023

Westgate Resorts, Orlando, FL

REAL ESTATE LICENSE 03/2023

Gold Coast School, Miami, FL

CERTIFICATION: INTERIOR DEIGN 2002

UnicaLeporeProfessionalLiceo De Arte Y Tecnologia, San Juan, PR HIGH SCHOOL DIPLOMA 1999

American School, Lansing IL, San Juan, PR

English:

Native/ Bilingual

Spanish:

Native/ Bilingual

EDUCATION AND TRAINING

LANGUAGES

CERTIFICATIONS

Florida Real Estate License

Interior Design Certification

References available upon request.

REFERENCES

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