Executive Secretary / Technical Clerk
Resume:
CHRISTINE JANE GABRINEZ
Doha City, Qatar
Husband's Sponsor Visa
**********@*****.***
E X E C U T I V E S E C R E T A R Y
Administration and Organizational
Skills
Data & Records Management
Calendar Management
Email Management
Business Writing
Technical Proficiency in MS Office
Strong English Communication Skills
(Verbal & Written)
S K I L L S
Seasoned and results-oriented administration professional with over 5 years proven track record in strategic management and administrative excellence. I am a dynamic and motivated individual known for fostering strong employee relations. I consistently contribute as a team player collaborating with all the members of the organization to drive business goals and achieve outstanding results.
P R O F I L E
E X P E R I E N C E
Black Cat Engineering & Construction WLL - Doha, Qatar 2020- 2022
TECHNICAL CLERK / PROJECT SECRETARY
1. Project worked:
"EPIC for Dukhan Production Facilities Upgrade Phase 1A - Package 1 (Client : Qatar Energy)
Provided administrative and clerical assistance to Project Manager and the whole project team in a daily basis. Filed, organized, updated and maintained project electronic records and documents, registers, data sheets etc. with incoming/outgoing correspondences.
Sending and receiving documents for the Project.
Coordinated with Document Control Department in tracking all project and engineering documents.
Collaborated and engaged with other departments to address project-related issues.
Drafted, prepared, proof read project correspondences and letters.
Scheduled and organized meetings, interviews and prepared necessary meeting materials and distributed it within the Project Team.
Responsible for recording and distributing Minutes of Meeting. Responded to emails, forwarded information and provided technical clarification to subcontractor.
E D U C A T I O N
Polytechnic University of the
Philippines
BACHELOR IN BUSINESS
ADMINISTRATION -MANAGEMENT
CHRISTINE JANE GABRINEZ
E X E C U T I V E S E C R E T A R Y
Professional Secretarial and
Administrative Skills Training -
Qatar Center for Career
Development (West Bay, Doha
Qatar) - November 2015
SAP Training - RS Components
LTD (Makati City, Philippines) - May
2013
LPET Language Proficiency
Training - Etelecare Global
Solutions (Makati City, Philippines) -
January 2008
T R A I N I N G S
Lightning Electromechanical WLL- Doha, Qatar
2013- 2016
Coordinated with cross function team to
ensure seamless communication in delivering
and achieving project work schedule.
EXECUTIVE SECRETARY
Manned the front desk by answering calls and assisting guest and direct them to the appropriate department.
Received and distributed company mails, send/received faxes, and photocopying of documents.
Scheduled and confirmed appointments and travels for the Chairman and General Manager.
Assisted the Project Management Office (PMO) Head in generating templates for business letters, reports and office memos resulting in the enhancement and efficiency of work. Developed and implemented an organized filing system for company records, correspondence and project documentation, resulting in improved accessibility and time-saving for the team. Streamlined office supply (stationary) management, therefore reducing the cost through effective inventory control and negotiation with suppliers.
Arranged and scheduled office equipment repairs if necessary. Conducted searches to find needed information as directed. Provided clerical assistance to HR, Finance and Technical Departments.
RS Components Corp - Makati City, Philippines
2012 - 2013
CUSTOMER SERVICE CONSULTANT
Doha City, Qatar
Husband's Sponsor Visa
**********@*****.***
CHRISTINE JANE GABRINEZ
E X E C U T I V E S E C R E T A R Y
I diligently addressed and resolved customer concerns, complaints, and inquiries, demonstrating a strong commitment to customer satisfaction. Handling customer information with the utmost integrity and confidentiality was always a top priority. I consistently strived to deliver excellent customer service on every call, aiming to exceed customer expectations and leave a positive impression. Stream Global Services - Makati City, Philippines
2008 - 2010
SALES REPRESENTATIVE
I assumed the responsibility of making and receiving calls to engage with prospective and existing customers. Functioning as a sales consultant, my primary objective was to capitalize on every call and convert it into a valuable sales opportunity.
ACCOUNTING ASSOCIATE
Adec- PHIL Global Solutions- Las Pinas City, Philippines 2007 - 2008
. I delivered essential accounting and bookkeeping support to clients while also fulfilling additional assigned clerical duties CUSTOMER SERVICE REPRESENTATIVE
Convergys Philippine Services- Muntinlupa City, Philippines 2010 - 2012
Doha City, Qatar
Husband's Sponsor Visa
**********@*****.***
Generated quotations and orders to customer both local and export.
Developed strong relationships with key clients, resulting in increase in repeat business and referrals.
Resolved customer complaints and inquiries promptly, maintaining a customer satisfaction rating of 95%. Liaised with other departments and parties to increase our service level (e.g. timely delivery, lead time issues, etc.) Consistently achieved and exceeded monthly targets through proactive customer engagement and effective product knowledge.
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