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Customer Service Medical Assistant

Location:
Bakersfield, CA
Salary:
15.50
Posted:
April 03, 2024

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Resume:

- SAMANTHA KAHLER-

Bakersfield, CA *****661-***-****• ad4q0i@r.postjobfree.com

Trained Medical Assistant with 3years of experience in fast-paced clinical and office environments. Excellent at patient care, testing, and administration skills. Track record of achieving exceptional results in productive time management and staying task oriented to complete the job efficiently and effectively. SKILLS

● Customer and

Personal Service

● Social Perceptiveness

● Coordination

● Critical Thinking

● Judgment and

Decision Making

● Time Management

● Equipment

Maintenance

● Updating Medical

Records

● Completing

Insurance Forms

● Multitasking and

Prioritization

● Multi-line Telephone

System Operation

● Clinical and

Operational

Judgement

● Greeting and Seating

Clients

● Reliable and Punctual

● Attention to Detail

West Coast Eye Institute Bakersfield,CA • Opthamologist Technician 2021

● Measure visual acuity, including near, distance, pinhole, or dynamic visual acuity, using appropriate testsConduct tonometry or tomography tests to measure intraocular pressure.

● Operate ophthalmic equipment, such as autorefractors, phoropters, tomographs, or retinoscopes.

● Conduct ocular motility tests to measure function of eye muscles and binocular disparity tests to assess depth perception.

● Calculate corrections for refractive errors

Empire Eye and Laser Center Bakersfield,CA • Ophthal Back Technician 2017-2018

● Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.

● Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.

● Schedule appointments for patients.

● Evaluate prescriptions in conjunction with clients' vocational and avocational visual requirement

● Perform administrative duties such as tracking inventory and sales, submitting patient insurance information, and performing simple booked

Empire Eye and Laser Center Bakersfield,CA Call Center 2016-2017

● Organize or work with detailed office or warehouse records, using computers to enter, access, search or retrieve data.

● Review invoices, work orders, consumption reports, or demand forecasts to estimate peak delivery periods and to issue work assignments.

● Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

● Check to ensure that appropriate changes were made to resolve customers' problems. Empire Eye and Laser Center Bakersfield,CA Front Desk Receptionist 2016-2017

● Coordinated schedules and appointments using Microsoft Outlook and Google Workspace.Reviewed and updated information in company computer system.

● Cleaned and organized lobby and reception areas and set up coffee station for visitors.

● Greeted guests promptly and consistently set professional tone with friendly assistance.

● Answered incoming office calls over multi-line systems and answered questions, took messages, or transferred to desired extensions. EDUCATION

Certified Medical Assistant (AAMA) UEI College of Bakersfield, 2016

BLS & first aid - AHA 2016

HIPPA and OSHA compliant

GemCare volunteer

North High School Diploma-2009



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