Customer Service Marketing Assistant
Resume:
Roxanne Villar
Marketing Assistant
Tikiw, San Antonio, Nueva Ecija
Philippines
ad4pv5@r.postjobfree.com
Profile
Diligent banking professional with unsurpassed attention to details and superior ethics. Focused on balancing customer needs with bank security requirements and sales target. Knowledgeable about regulatory requirement and protection protocols.
Work Experience
Client Service Associate / Marketing Assistant
BDO Unibank Inc. Cabiao, Nueva Ecija, Philippines Duties
Marketing Assistant from February 2018 - Current
Client Service Associate from May 2017 – January 2018 Receptionist
Excelsis Pharma Gapan City, Nueva Ecija, Philippines December 2016 – April 2017
School cashier
ACLC College of Gapan Gapan City, Nueva Ecija, Philippines June 2016 – August 2016
(Seasonal Job)
Education
Bachelor of Science Tourism Management
ACLC College of Gapan Gapan City, Nueva Ecija, Philippines 2009 – 2013
Accomplishment
BDO Unibank Inc., Cabanatuan City, Nueva Ecija, Philippines
Top 2 Branch referrer (January 2024)
Top Branch referrer for Case counts
January – December 2023
Top Branch referrer for APE
January – December 2023
Top Branch referrer for Leads
January – December 2023
Top 1 Branch referrer (October 2023)
Top 1 Branch referrer (August 2023)
Top 2 Branch referrer (July 2023)
Top 3 Bank Partner APE
January 2018 to December 2018
Top 1 Bank Partner Case Count
January 2018 to December 2018
Skills
Team management
Administrative Task
Unit Investment Trust Fund
Customer Communications
Marketing and Advertising
Cheque Cashing
Customer Service Skills
Cheque Ordering
Account Coding
MS Office
Debt and Credit Management
Savings Management
Statement Printing
Currency and Coin Counter
International Finance
Consumer Banking
Night and Safe Deposit
Procedures
International Funds Transfers
Banking Ethics
KYC
CRM
FATCA
UITF
Certifications
Best in Airport Services
In NAIA/United Airlines/MIAA
April 22, 2013
Tourism Trends Seminar and
Personality Development Seminar
October 23, 2012
Tourism Industry Exposure Tour
October 23, 2012
Food & Beverage & Familiarization
Tour at Resorts World Manila
October 22, 2012
Stay Learn Seminar on Front Office
Management, Housekeeping
Operations Bartending/Flairtending
& Work Ethics
September 28 & 29, 2010
On The Job Training
Manila International Airport
Authority
December 6, 2012 to April 17, 2013
470 Hours
United Airlines
January 17 2013 to April 1, 2013
250 Hours
Oceanlink Institute
April 2012
125 Hours
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