AR Alex Rahimi

Irvine, CA ***** 949-***-**** ad4puo@r.postjobfree.com

PROFESSIONAL

SUMMARY

Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes. Hardworking Account Manager gifted at lead generation and efficiently resolving customer issues. Engaging and personable to increase business opportunities through outstanding client presentations, effective communication skills and a dedication to customer service.

SKILLS Time Management

Persuasive Negotiations

Customer Service

Microsoft Office

Team Training and Motivation

Business Development

Performance Evaluations

Verbal and Written

Communication

Account Management

Teamwork and Collaboration

WORK HISTORY ACCOUNT MANAGER 08/2020 to CURRENT

All Time Guards Security Irvine, CA

Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities. Delivered engaging and polished presentations to build connections with potential customers and distinguish business from competitors. Capitalized on emerging trends to reap benefits during growth stages. Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.

SITE SUPERVISOR 01/2019 to 06/2020

Empire Private Security Corona, CA

Oversaw daily monitoring and patrolled buildings, grounds and work sites. Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.

Initiated onsite safety program and properly trained team members to decrease injuries.

Developed work schedules for team members to maximize shift coverage. Trained new team members on site policies and procedures. Resolved issues among team members to keep employees on task. Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets. Provided onsite training to help develop employee skills. SECURITY GUARD 01/2017 to 12/2018

Allied Nationwide Security Los Angeles, CA

Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.

Operated handheld metal detector and other surveillance devices to screen individuals entering facility.

Identified violators and escorted departing personnel to guard against theft of property.

Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.

Secured personal and company goods against robbery, vandalism and illegal entry.

SECURITY GUARD 12/2015 to 08/2016

Allied Barton Lake Forest, CA

Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.

Operated handheld metal detector and other surveillance devices to screen individuals entering facility.

Oversaw daily monitoring and patrolled buildings, grounds and work sites. Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.

Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas. Remained calm, assertive and mindful to think critically and problem solve during stressful situations.

Responded quickly to emergency situations to assess and deflect issues. Interacted assertively but non-confrontationally with personnel and general public.

Patrolled and monitored premises in company vehicle, on bicycle and by foot.

Completed full building and grounds patrols to spot and investigate concerns.

EDUCATION Specialist In Psychology Psychology 06/2021 Saddleback College, Mission Viejo, CA

High School Diploma 06/2015

Irvine High School, Irvine, CA

CERTIFICATIONS CPR Certified

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