Objective

To maintain a fulltime job where I can use my customer service skills in a growing company and to also support my kids and maintain my home.

Experience

Management

YouthAlive! 2018 to 2020 Mentor, Case Manager, Legal Advisor.

Since 2002, our intervention specialists have worked with youth at the highest risk for involvement in violence, either because they are already in the juvenile justice system, or have been identified by their school as likely to become so. Some are gang affiliated, some have been suspended for violence, some have been sexually exploited, many have been neglected or even abused at home, if they even have a home, and almost all are truant or failing from school. All need the caring and knowledgeable aid of an adult mentor. We work to increase safety and change outlooks as these young people make their transitions: back home from incarceration, back into school, back into stability. We work with them to make a plan for a future.

Home Of Chicken And Waffles 2017 to Present

I was the GM of the restaurant in Daly City. I kept up with bank deposits and payroll and did scheduling. I was in charge of food ordering new hires and disciplining staff. I printed checks and signed them. I approved and disapproved staff time off. I met with fire marshal periodically to make sure our fire extinguisher were up to par. I made sure restaurant passed health inspections. I paid all the monthly bills out of budget, and anything that went wrong with the restaurant I had to figure it out couldn’t call owner for a solution. Still Present at restaurant.

Citizen lanes 2013 to 2014 Head Mechanic- Technician

Covered for the manager during days off and vacation leave; oversaw the supply of rental balls and shoes and replaced items when necessary; handled customer suggestions and complaints, helped in areas where needed, such as behind the counter, cashiering, scheduling and pay roll. Responsible for making sure the business was running well. Scheduling, safe count, deposit drop offs, breaking employee’s. . I also did inventory and truck order

Electrician/mechanic

Citizens Lanes 2010 to 2012

AMF South Shore Lanes 2013 to 2014

Responsible for fixing anything electrical or mechanical. I fixed light fixtures, fryers microwaves, doors fuse boxes, air conditioner units, plumbing also. Managed daily operations of bowling lanes and peripherals.

Maintained game machinery, monitor screen and chassis in working condition at all times.

Lubricated lanes, cleaned gutters, fixed vending equipment and checked pins potter machine.

Cleared ball lifts and racks and recorded meter reading at day end.

Replenished game supplies, machinery parts and lane maintenance chemicals.

Fixed bumpers and handicap ramps and changed air conditioning filters.

Provided information on hotel's amenities and local attractions to guests.

Cashier/sales

Auto zone 2014 to 2015

Described use and operation of merchandise to customers.

Confident translator with good attitude for car parts.

Worked as a team member to provide the highest level of service to customers.

Maintained friendly and professional customer interactions.

Shared product knowledge with customers while making personal recommendations.

Verified that all merchandising standards were maintained on a daily basis.

Bank of America 2010 to 2012

Lockbox Specialist

Responsible for verification of lockbox deposits and lockbox activity to ensure proper processing has occurred.

Verify checks to each client s specific acceptable payees list and create lockbox deposit batches for processing.

Balance transactions and verify totals.

Process checks, money orders through KXT & OPEX system

Receive and sort lockbox mail.

Education

RB Stall High School 2005 - 2010

Laney College 2019 - Present

Skills

Mechanical Skills knowledge of machines and tools chain falls, jacks, cranes or hoist. Cleaning solvents, cloths, air guns, hoses, vacuum, repairing.

Electrical skills install, maintain and repair electrical distribution and transmission systems including conduits, cables wires and related equipment. Such as transformers circuit breakers and switches. Splice and soldered wires or cables together.

Management Skills time management skills, active learning, record production, inventory, scheduling, critical thinking, instructing skills.

Microsoft Word, Office, Power point experienced.

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