Michael W. Nassif

Alameda, CA United States ad4pt9@r.postjobfree.com 510-***-**** LinkedIn

Summary: Transformational Agile Leader with a 15-year track record of leading high-impact technology initiatives across Fortune 100 companies and startups, known for fostering innovation and collaboration through a positive and empowering approach.

Professional Experience:

ZenAgile, LLC, Alameda, CA

Principal Agile Consultant and Trainer

November 2017 to Present

Partnered with Senior Management and Product Teams to assess and identify organizational strengths and areas for high-impact improvements.

Streamlined project management by integrating Jira Cloud, Advanced Roadmaps and Confluence on a large Data Transformation.

Developed and refined product workflows and backlogs in partnership with PMs, aligning efforts with strategic goals.

Created a knowledge repository to unify vision, methodologies, and standards, accelerating the onboarding process.

Coached and mentored in Lean-Agile principles, focusing on delivery practices and operational excellence.

Delivered high-quality Agile training programs through cPrime and SoftEd, focusing on interactive workshops and certification courses to enable adaptive delivery across departmental teams.

Facilitated and guided the project team to ensure collective alignment on goals, risks and current focus areas, and to take forward learnings.

Capital One, San Francisco, CA

Senior Manager, Agile Coach

October 2014 to June 2017

Orchestrated a comprehensive Business and Technology transformation, enhancing customer NPS through improved project delivery and operations, engaging with cross-functional teams and stakeholders. Technologies utilized include AWS, Microservices, Docker, Lambda, AI/ML, RDB and related environments.

Led the deployment of Jira and the establishment of operational KPIs, refining project management and workflow efficiency for multiple teams.

Championed lean principles to cultivate a leadership mindset and incremental value delivery, influencing over 18 teams across the organization.

Analyzed and communicated critical business, operational, and team performance metrics monthly, guiding team leaders and project managers.

Fostered a culture of innovation and experimentation, creating a supportive environment for teams to thrive and innovate.

Facilitated key project readiness, regression, and launch activities, streamlining processes for program teams and ensuring smooth execution.

Provided coaching on Lean principles to product and infrastructure teams, driving operational effectiveness and process improvements.

Championed DevOps cultural shifts, facilitating cross-team collaboration and advancing automation from negligible to over 80%, thereby reducing manual testing time significantly.

Played a key role in leadership development, eliminating dependencies, and fostering autonomy within teams for heightened agility and performance.

Autodesk, Inc, San Francisco, CA

Scrum Master / Team Lead (Contract)

December 2013 to July 2014

Led and cultivated a high-performing team of 14 engineers, designers and analysts, applying lean development principles to improve team self-organization and responsiveness.

Spearheaded a high-visibility cloud-based initiative at Autodesk, achieving the organization's first successful implementation of continuous delivery to AWS Cloud.

Advocated for engineering excellence by delivering presentations on DevOps, Continuous Delivery, TDD, and Automation, significantly influencing the organizational culture.

Worked closely with product owners to refine agile practices related to backlog planning and work item development.

Enhanced delivery output by 2.5x and average item completion time by 3x through disciplined development practices including pairing and kanban workflow management, significantly improving product reliability and eliminating carryover tasks.

goTengo, Inc, San Francisco, CA

Co-founder, CTO

September 2012 to June 2013

Responsible for all technology efforts including product development.

Developed the product from the ground up using the latest mobile-friendly and cloud-based technologies including AWS - EC2, CloudFront, Redis, MongoDB, S3).

Managed and executed on development pipeline directly and through outsourced streams.

Kanvases, Alameda, CA

Founder

August 2011 to September 2012

Conceptualized, designed and implemented web platform.

Responsible for all technology aspects including product design, development, IT, web infrastructure, and database. Technologies include Ruby on Rails, Git, AWS/Cloud (S3, Redis, MySQL, EC2).

BlackRock, San Francisco, CA

Sr. Technical Lead

December 2009 to April 2011

Led the design, estimation, coordination, and delivery of high-visibility distributed web and IT projects including iShares.com and respective trading platform, successfully launching over 100 application releases by effectively managing cross-functional team efforts and stakeholder expectations.

Addressed and resolved team impediments, including environment issues, boosting productivity by fostering a problem-solving culture.

Promoted knowledge sharing and collaboration using wikis, retrospectives, and working sessions, leading to an informed and cohesive team environment.

Streamlined the release and delivery process by procuring and standardizing new environments, ensuring consistent and reliable deployment practices.

Skills:

Collaboration and Project Management Tools: Jira, Confluence, Microsoft Office Suite, Zoom, Slack, Miro/Mural

Agile and Lean methodologies: Scrum, Kanban, Continuous Integration/Delivery, DevOps, DataOps

Leadership: Coaching, Facilitation, Mentoring, Training & Presentation, Active Listening, Continuous Improvement, EQ

Technical Experience: Linux, AWS/Cloud, Java, Ruby, Git, Configuration Management, SQL/RDBMS, Web Services, APIs, Data Analytics, Python, Machine Learning, DataBricks, Snowflake.

Certification and Training:

Certified Scrum Professional (CSP)

Scaled Agile Framework (SAFe) Practice Consultant (SPC5)

AWS Certified Solutions Architect – Associate (in-progress)

Advanced Certified Scrum Master (A-CSM)

Agile Coaching Professional (ICP-ACC)

Certified Product Owner (ICP-PO)

Certified Agile Enterprise Professional (ICP-ENT)

Sun Certified Java Programmer

Project Management Professional (PMP - renewal underway, expected completion May 2024)

Education:

California State University, Chico

Bachelor of Science, Computer Information Systems

Minor: Business Administration

Stanford University Online - Machine Learning Specialization Program (in-progress)

Supervised Machine Learning: Regression and Classification (completed)

Advanced Learning Algorithms

Unsupervised Learning, Recommenders, Reinforcement Learning

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