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Customer Experience Development Director

Location:
Daytona Beach, FL, 32114
Posted:
April 01, 2024

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Contact Information

**** ******* **. ******-***,

Daytona Beach, FL 32114

386-***-****

ad4pt2@r.postjobfree.com

Professional Profile

Linkedin.com/in/gregromeo

Professional Skills

DEVELOPMENT

DESIGN Software

DOC MANAGE System

CRM SYSTEMS

GOOGLE DOCS

OFFICE 365

MICROSOFT SUITE

ANALYTICS

WEB CONFERENCE

PERSONAL

COMMUNICATION

CREATIVITY

EMAIL MARKETING

SOCIAL CAMPAIGNS

ARTICLE MARKETING

REMOTE OFFICES

BRAND DEVELOP

TEAM MANAGEMENT

Greg Romeo

Sales, Marketing & Development Director - Content Strategist Introduction

Target driven Sales, Marketing & Development Executive with over two decades of experience cross vertical training & leading sales marketing teams in development, eCommerce, and Content Strategy. Known for innovative, strategic vision, and team development. Proficient in complex negotiations, systems management, and fostering a culture of excellence. Committed to driving P&L growth through relationships while prioritizing customer experience with a lifestyle reflecting a 3P ideology. Key Accomplishments

Led the P&L for regional, national, and global content products, consistently delivering revenue growth and profitability. Developed and executed strategic assortment strategies, optimizing financial returns and brand-building objectives.

Negotiated with shareholders, enhancing content selection and economic terms, resulting in diverse and appealing content. Implemented content strategies, encompassing assortment planning, pricing, bundling, and integration within Software Products. Spearheaded regional to national expansion, successfully sourcing, and translating relevant content for new markets.

Built and nurtured high-performing teams, focusing on leadership development and ‘it takes a team’ environment as a trusted coach. Cultivated a culture of excellence, fostering collaboration and accountability across the organization.

Areas of Expertise

Professional Related Personal

Content Research

Strategy Planning

Complex Negotiations

Change Management

Cross-Functional

Collaboration

Creative PR

Team Building

Problem Solving

Customer Centric

Empowerment

Leadership Develop

Content Management

Task Orientated

Relational Based

See’s BIG Picture

Project Management

Encouraging Coach

Professional Experience

Sales & Marketing Strategist – Jan 1994 to May 2003

• Direct sales and marketing development for the Kosmos Group

• Expanded territory to Central Florida, New Orleans, Key West, and East Caribbean with an innovative growth strategy increased monthly revenue by an average of $1.2 million.

• System automation nationally ChargeToday & lead acquisition process. Professional Affiliations

Halifax Chamber – 18+ years

• Leadership Class XXV

• Community Planning

• Business Development

Human Trafficking Taskforce

• Tri-County area of Volusia,

Flagler, and Putnam.

• Current Chair of Faith

Alliance – Executive Board

Community Betterment Groups

• Relationship development

with Black Clergy Alliance,

Pastor Prayer Gathering,

City of Daytona Beach

Mayor Office, Sheriffs &

Daytona Beach Police Dept.

• Teen trauma counseling

along with family and

couples counseling.

• Economic and Business

development initiatives.

• Hotel & Motel Association

Education

United States Army SOC Program

• AAS Certificate

• Business Management

US Army 1989 to Dec,1993

• Desert Storm Veteran

• Multi-Medal earner

• Fast Track performance

• Primary MOS: Canon Fire

Direction Specialist

• Combat Medic Qualify –

Advanced Party Scout –

Weapons Specialist

Non-Profit Sector

• Community project’s

oversight since 1999

• Ordained Minister –

Christian International with

Dr. Bill Hamon 24 years.

• Fundraising over 15 years

for different agencies with

oversight in logistics and

marketing message abroad

• Humanitarian and economic

programs globally.

Operations & Communications Manager of CDC Corp. 2003 to 2006

• Managed corporate marketing and media campaigns.

• Developed inner office policies and procedures.

• Legislative Relations and Community Development Initiatives.

• Provided leadership to the team.

Operations-Content VP, Sales Director 2006 to 2009

• Spearheaded research efforts to reposition Seabreeze Advertising.

• Achieved corporate Google ranking of #1 / #2 within the industry.

• Increased revenues by 150% within 18 months.

• Implemented marketing strategies, including DR radio, email campaigns, landing page, PPC, SEO, and systems automation cloud integrations. Sales Team Leader–County Medicare Carrier Liaison 2009 to 2014

• Regional sales team training and development.

• Conducted marketing training and group sales seminars.

• Increased response rates of direct marketing campaigns by 75%.

• Produced $10+ million in asset protection annually for 4 years.

• Developed cloud-based services and client management systems. Corporate Content Strategist–Sales Marketing Consult 2014 to 2022 Multiple corporate relationships working directly as an advisor.

• Developed CRM training and cloud based SAAS training.

• Created webinar-based training programs for remote office development.

• Conducted primary and secondary research analytics to increase sales by an average of 25% through content driven applications.

• Workflow development and natural SEO Brand Management. Manager – Direct Base & Accounts December 2021 to Current

• 300+ National businesses managing technical accounts.

• Business operations review and assessment.

• Establish new services to consolidate and efficiently streamline services to allow teams to function cohesively.

• Evaluate technical aspects of Organizational growth or new location floor mapping for optimal collaboration.

• Establish new affiliate partners nationally.

Non-Profit Sector 2009 to Current

• Organizational Officer - Community Development collaboration with leading service agencies.

• Conducted remote and live seminars, training sessions, and Regional Outreach Programs.

• Assisted with Covid-19 family assistance on a county level to help 2K+ families for over a 1-year timeframe.

• International humanitarian projects with economic development.

• Business coaching and growth strategy consulting.

• Ugandan TV network development assist – #3 in five African Nations.

• Provided family and trauma counseling.



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