Boyer Bazelais Jr

ad4pr7@r.postjobfree.com 240-***-****

Profile

Human Resource Specialist / Project Management Support / Executive Support

Experienced HR Professional with a Workday certification and over 12 years of comprehensive expertise in Human Resource Information Systems, Project Management, Software Deployment, and Personnel Management across public sector and government roles.

Technical Skills

SharePoint Development

ADP (HR Information System)

Technical Writing and Analysis

Database Management (HR Data)

Data Analysis

Benefits Administration

HRIS Deployment

Project Management

Software Proficiency

Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Workday (HR Information System)

Strategic Planning and Decision Making

Workforce Management

Full Cycle Recruitment

HRIS Management

Data Integrity Reporting

Recruitment & Training

Task Management

Education

University of Maryland University College, Adelphi, Maryland

Bachelor of Arts in Human Resource Management (2016)

University of Maryland University College, Adelphi, Maryland

Master of Arts in Human Resource Management (2018)

University of Maryland University College, Adelphi, Maryland

Bachelors in Management Information Systems (2025)

CERTIFICATIONS

UMUC, HR Management - 2016 UMUC, Project Management - 2021

UMUC, Leadership & Management Cert – 2021 SHRM-CP, HR Management – 2024

Stanford University, Innovation & Entrepreneurship – 2024

Coursera, Workday Basics – 2024

Professional Experience

Remote March 2020 – Present

Department of Homeland Security – CISA

Lead HR Specialist (Contract)

Developed and executed a comprehensive remote onboarding and orientation program for 1200 Federal Employees within the Cyber Security Division (CSD), significantly enhancing integration and operational efficiency in a federal cybersecurity environment.

Improved employee engagement and reduced time-to-productivity for new hires by streamlining access to essential resources and information. Averaged 75 employee inquiries bi-weekly and 150 inquiries per month. I successfully developed a system to review inquiries and adapt resources based on identified trends and patterns.

Orchestrated logistical coordination for 200 new hires (annually), optimizing seating arrangements, computer and system access, Security Operations Center (SNOW) tickets, Personal Identity Verification (PIV) cards, and building access.

Led efforts to enhance the onboarding experience, ensuring seamless integration of employees into their roles.

Managed workforce inquiries, focusing on benefits, human capital systems access, and other HR-related concerns, demonstrating dedication to employee support and satisfaction.

Implemented a responsive system to address inquiries within 24 hours (100% response rate), fostering a culture of responsiveness and accessibility.

Innovated recruitment and vacancy announcement processes by leveraging automated systems like Monster and USA Staffing, improving talent acquisition efficiency and candidate quality. Improved job vacancy closure by 25% by EOY.

Provided mission-critical support as a team lead, overseeing responses to workforce inquiries, benefits, system access, and payroll issues. Improved efficiency by 40% by EOY.

Collaborated closely with relevant offices to resolve inquiries promptly, ensuring employee needs were met efficiently. Coordinated meetings, information sharing and tasking by assigning team roles and maintaining deadlines.

Directed out-processing procedures for retiring, transferring, and departing employees, ensuring compliance with security and organizational policies.

Conducted monthly briefings to leadership as a trusted advisor to leadership, offering strategic advice and guidance on best practices and data-driven decisions to address program and policy issues.

Collaborated with CSD leadership to develop and implement long-range management plans aimed at enhancing operational efficiency and effectiveness in a dynamic federal cybersecurity landscape.

Washington, DC April 2019 – March 2020

Department of Homeland Security – I.C.E

Senior Program Analyst (Contract)

Developed and executed comprehensive operational improvements, leveraging HRIS to streamline administrative functions, document work output, and generate insightful reports for strategic decision-making.

Led multiple strategic projects from conception to completion, ensuring alignment with organizational goals and efficient resource allocation. 100% success rate on all assigned projects during tenure.

Designed and implemented effective tracking and reporting mechanisms for internal and external stakeholders, enhancing transparency and facilitating informed decision-making.

Fostered cross-functional collaboration by working closely with project managers, legal counsel, and team members to compile critical data for project success and strategic planning. Managed a team of collaborator and was responsible for assigning roles and managing deadlines.

Analyzed organizational priorities and provided liaison services, contributing significantly to the development and implementation of policies and procedures supporting strategic and operational objectives.

Revolutionized the onboarding process by introducing orientation tours, targeted on-the-job training programs, and continuous progress monitoring, leading to improved employee integration and performance.

Crafted and executed long-term strategic plans for program changes, setting clear goals, milestones, and evaluation criteria to assess program effectiveness. Improved strategic planning time by 40%.

Conducted thorough organizational analyses, evaluating potential changes in missions and operations, and leading comprehensive studies on administrative efficiency and productivity to recommend structural or procedural enhancements.

Prioritized team tasks and managed resources to meet critical deadlines while ensuring operational excellence and strategic alignment.

Developed and delivered training programs to enhance team capabilities and optimize the use of new systems or processes, resulting in improved overall performance and customer satisfaction.

Innovated with program and administrative process improvements, recommending strategies for process enhancement, system implementation, and the adoption of advanced data gathering and analytical techniques.

Demonstrated exceptional project management skills by overseeing the full lifecycle of multiple projects, driving strategic objectives and operational excellence across the organization.

Arlington, VA August 2016 – April 2018

The RAND Corporation

Project Manager

Led and supervised a team of project staff, overseeing budget allocation and providing support for primary researchers in high-profile projects for the Air Force, Department of Health, and Department of Education.

Analyzed a diverse range of qualitative data sources including interviews, focus groups, and site visits using advanced analytical methods such as thematic analysis, content analysis, and cross-case analysis.

Provided expert support in HR Information Systems (HRIS), managing systems such as ADP and Deltek to streamline administrative processes.

Identified and secured necessary resources including staff, funding, equipment, and facilities to support project objectives effectively.

Managed a budget of $250k forecasting, expense reporting, risk management, status reporting, cost estimates, resource plans, and execution to ensure projects were completed within scope and budget.

Prepared routine reports to communicate the status of work output and project progress to stakeholders.

Coordinated cross-collaboration efforts for complex projects both domestically and internationally, ensuring seamless communication and cooperation between diverse stakeholders.

Offered process improvement recommendations to minimize waste and optimize resource utilization, enhancing operational efficiency.

Monitored project workflow and made timeline adjustments as needed to meet project milestones and deadlines.

Oversaw project staffing using allocated budgets ($250k), coordinating work schedules of project staff to provide optimal support for primary researchers.

Executed administrative tasks on a global scale, facilitating coordination between RAND locations and various government agencies.

Managed extremely complex logistics for travel and conferencing events involving global corporations, ensuring smooth and efficient operations.

Analyzed and evaluated agency functions and activities for potential conversion to contract operations, assessing the effectiveness of line program operations in meeting established goals and objectives.

Responsible for comprehensive data collection, budgeting, forecasting, expense reporting, risk management, status reporting, cost estimates, resource plans, and execution.

Arlington, VA September 2015 – August 2016

AT&T Wireless

Corporate Accounts

Established and nurtured long-term client relationships, fostering loyalty, generating repeat business, and obtaining valuable referrals.

Proactively identified emerging market trends and customer preferences, leveraging insights to enhance product appeal and maintain competitive advantage.

Utilized various promotional methods such as phone calls, emails, and social media to effectively reach potential clients and cultivate strong business relationships.

Prepared weekly reports on work output and progress, collaborating closely with sales teams and leadership to strategize and execute plans to secure and expand client accounts.

Collaborated with regional sales and leadership teams to develop and implement strategies for securing, retaining, and growing client accounts, resulting in increased revenue and market share.

Created informative and engaging presentations, delivering compelling product demonstrations to potential clients at client meetings, industry exhibits, trade shows, and conferences.

Managed and maintained a comprehensive list/database of 7500 prospective clients, utilizing tools such as Salesforce, CRM systems, and Excel to track and organize client information effectively.

Bethesda, MD

The Compost Crew August 2014 – September 2015

HR Director

Developed and implemented comprehensive human resource policies, procedures, and structures, providing end-to-end HR support throughout the employee lifecycle.

Monitored and enhanced recruitment and staffing processes utilizing Microsoft databases and spreadsheets, resulting in increased efficiency and effectiveness.

Advised company ownership on management procedures, offering counsel on performance issues, and delivering detailed reports on cost, pricing, and risk analysis.

Coordinated employee relations matters, including drafting offer letters, employee agreements, and separation letters, ensuring compliance with company policies and legal requirements.

Leveraged Gusto and ADP (HRIS) to collect, manage, and maintain personnel data while upholding company culture, values, and HR policies.

Streamlined organizational policies and procedures to optimize efficiency, implementing new systems for ongoing improvement.

Played a key role in shaping the HR strategy and priorities, collaborating with leadership to align HR initiatives with business objectives.

Managed all aspects of employee relations, including professional and college recruitment activities, program development, organization design, and performance management.

Developed, maintained, and updated Microsoft databases and spreadsheets to facilitate recruitment and staffing processes, ensuring accuracy and compliance.

Acted as the primary point of contact for employee relations matters, providing guidance to supervisors on performance counseling issues and delivering training resources for professional development.

Handled all communications for new hires and terminated staff, drafting offer letters, employee agreements, and separation letters for review by the COO.

Troubleshot and resolved core service and support challenges, applying best practices for documentation, change management, and scripting.

Addressed confidential and sensitive issues relating to leaves of absence and various employee inquiries, ensuring proper escalation and resolution.

Continuously streamlined organizational policies and procedures to enhance operational effectiveness and efficiency, designing systems to support ongoing improvement initiatives.

Hanover, MD January 2013 – August 2014

International Union of Painters & Allied Trades

Project Assistant

Oversaw comprehensive public and private contract negotiations, bids, settlements, and day-to-day business operations, ensuring alignment with organizational goals and objectives.

Executed individual action plans and monitored progress, preparing and maintaining reports related to specific HR projects, driving project success and accountability.

Charted deliverables, monitored progress, and made necessary adjustments to ensure project milestones were met efficiently and effectively. Improved efficiency by 35% by EOY.

Collaborated with management to identify training needs and integrate effective HR processes, programs, and practices into daily operations, enhancing employee performance and organizational effectiveness.

Partnered with department management to align HR strategy with departmental objectives, fostering synergy and alignment across the organization.

Ensured compliance with human resource policies and employment laws, providing guidance and support to management on HR-related matters.

Monitored workflow and made timeline adjustments as needed, optimizing resource allocation and utilization to achieve organizational goals. Improved workflow effectiveness by 40%.

Coordinated day-to-day efforts on operating programs, assessing effectiveness in achieving planned goals and objectives, and implementing improvements as needed.

Managed data collection, budgeting, forecasting, expense reporting (Deltek), risk management, and status reporting, presenting briefing materials to upper management monthly.

Directed multiple projects across all phases of development and construction, making critical decisions and driving decision-making processes throughout project lifecycles.

Provided administrative and technical supervision to accomplish assigned work, developing guidelines and performance expectations for staff members.

Collaborated with project managers, management staff, and team members to gather data for operations projects, ensuring comprehensive and accurate information.

Supervised information technology personnel, customer support programs, and wrote organizational proposals, demonstrating leadership and strategic vision in driving organizational growth and success.

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