Luke Hofmann

Bel Air, MD *****

ad4pqe@r.postjobfree.com

+1-812-***-****

Authorized to work in the US for any employer

Authorized to work in the US for any employer

Work Experience

Sales and Account/Project Manager

City Wide Facility Solutions - Towson, MD

July 2023 to September 2023

• Account Manager

• Project Manager

• Inside/Outside Sales

• Cold Calling

• Contractor Management

• Scheduling

• Site Visits

• RFQ’s

Sales/Account/Project Management

Pimlico Key Service - Timonium, MD

March 2020 to April 2023

• Inside/Outside Sales

• Masterkey Systems

• Stanley/Best

• Familiar with All Major Manufacturers

• Account Management

• Project Management

• Dispatch

• Customer Service

• Retail/Shop/Bench Work

• Commercial Door/Frame and Hardware Sales

• Blueprint Reading

• Site Visits

• RFQ’s

Sample of Managed Accounts:

• MedStar Baltimore and DC

• John’s Hopkins University and Hospital

• H & S Bakery

• COPT Property Management

• University of Maryland Medical Center

• Constellation Energy

• Maryland Department of Transportation

Outside Sales Representative

Easter's Lock and Security Inc. - Baltimore, MD

September 2012 to January 2020

• Commercial, industrial and government sales of mechanical and electrified door hardware and accessories

• Commercial doors and frame sales

• Masterkey Systems

• Blueprint reading

• Account Management

• Informational Presentations

• Generate proposals based upon site survey with client or blueprints/door schedule

• Project Management

• 1+ Million in Sales

• Attend sales and product seminar

• Generate and locate leads

Sample of Managed Accounts:

• United States Department of Justice (3 headquarter buildings DC)

• United States Army (Pentagon, Adelphi, Fort Meade, Aberdeen Proving Grounds, and various locations)

• American University

• National Park Service

• State of Maryland Government Facilities

• Maryland State Police

• Maryland Stadium Authority (M&T Bank Ravens Stadium and Camden Yards at Oriole Park)

• City of Baltimore (all agencies including public schools)

• Baltimore County (all agencies including public schools)

• McCormick

Dispatcher

Easter's Lock & Security Solutions - Baltimore, MD September 2007 to November 2012

• Schedule Calls for 20 Technicians

• Answer Incoming Calls

• Handle Customer Complaints

• Order Materials

• Masterkey Systems

• RFQ’s

• ESC Service Software

Education

Bachelor's degree in Political Science

University of Maryland - Baltimore, MD

September 1991 to May 1995

Skills

• Presentation skills (8 years)

• Outside Sales (10+ years)

• Pricing (10+ years)

• Account management (10+ years)

• Customer Service (10+ years)

• Blueprint reading (10+ years)

• Microsoft Powerpoint (5 years)

• Contract Negotiation (10+ years)

• Microsoft Excel (5 years)

• Microsoft Word (10+ years)

• Lock and Hardware, Access Control, ADA Operators, Doors/Frames (10+ years)

• Project management (10+ years)

• CRM/SalesForce Software

• Service Management (10+ years)

• Inside Sales (8 years)

• Purchasing (5 years)

• Cold Calling

• Sales

• B2B sales

• Account management

• CRM software

• Salesforce

• Outside sales

• Negotiation

• Customer service

• Project management

• Supervising experience

• Retail sales

• Presentation skills

• Typing

• Cash handling

• Cash register

• Sales management

• Microsoft Outlook

• Management

• Working with people with disabilities

• Relationship management

• Profit & loss

• Budgeting

• Customer support

• Organizational skills

• Microsoft Excel

• Microsoft Powerpoint

• Computer skills

• Driving

• Adobe Acrobat

• Construction

• Computer literacy

• Accounts receivable

• Locksmithing

• Blueprint reading

• Microsoft Office

• AS400

• Research

• Technical sales

• Business development

• Marketing

• Team management

• Inside sales

• Office experience

• Windows

• Direct sales

• Communication skills

Certifications and Licenses

Driver's License

Non-CDL Class C

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