Luke Hofmann
Bel Air, MD *****
*******@*****.***
Authorized to work in the US for any employer
Authorized to work in the US for any employer
Work Experience
Sales and Account/Project Manager
City Wide Facility Solutions - Towson, MD
July 2023 to September 2023
• Account Manager
• Project Manager
• Inside/Outside Sales
• Cold Calling
• Contractor Management
• Scheduling
• Site Visits
• RFQ’s
Sales/Account/Project Management
Pimlico Key Service - Timonium, MD
March 2020 to April 2023
• Inside/Outside Sales
• Masterkey Systems
• Stanley/Best
• Familiar with All Major Manufacturers
• Account Management
• Project Management
• Dispatch
• Customer Service
• Retail/Shop/Bench Work
• Commercial Door/Frame and Hardware Sales
• Blueprint Reading
• Site Visits
• RFQ’s
Sample of Managed Accounts:
• MedStar Baltimore and DC
• John’s Hopkins University and Hospital
• H & S Bakery
• COPT Property Management
• University of Maryland Medical Center
• Constellation Energy
• Maryland Department of Transportation
Outside Sales Representative
Easter's Lock and Security Inc. - Baltimore, MD
September 2012 to January 2020
• Commercial, industrial and government sales of mechanical and electrified door hardware and accessories
• Commercial doors and frame sales
• Masterkey Systems
• Blueprint reading
• Account Management
• Informational Presentations
• Generate proposals based upon site survey with client or blueprints/door schedule
• Project Management
• 1+ Million in Sales
• Attend sales and product seminar
• Generate and locate leads
Sample of Managed Accounts:
• United States Department of Justice (3 headquarter buildings DC)
• United States Army (Pentagon, Adelphi, Fort Meade, Aberdeen Proving Grounds, and various locations)
• American University
• National Park Service
• State of Maryland Government Facilities
• Maryland State Police
• Maryland Stadium Authority (M&T Bank Ravens Stadium and Camden Yards at Oriole Park)
• City of Baltimore (all agencies including public schools)
• Baltimore County (all agencies including public schools)
• McCormick
Dispatcher
Easter's Lock & Security Solutions - Baltimore, MD September 2007 to November 2012
• Schedule Calls for 20 Technicians
• Answer Incoming Calls
• Handle Customer Complaints
• Order Materials
• Masterkey Systems
• RFQ’s
• ESC Service Software
Education
Bachelor's degree in Political Science
University of Maryland - Baltimore, MD
September 1991 to May 1995
Skills
• Presentation skills (8 years)
• Outside Sales (10+ years)
• Pricing (10+ years)
• Account management (10+ years)
• Customer Service (10+ years)
• Blueprint reading (10+ years)
• Microsoft Powerpoint (5 years)
• Contract Negotiation (10+ years)
• Microsoft Excel (5 years)
• Microsoft Word (10+ years)
• Lock and Hardware, Access Control, ADA Operators, Doors/Frames (10+ years)
• Project management (10+ years)
• CRM/SalesForce Software
• Service Management (10+ years)
• Inside Sales (8 years)
• Purchasing (5 years)
• Cold Calling
• Sales
• B2B sales
• Account management
• CRM software
• Salesforce
• Outside sales
• Negotiation
• Customer service
• Project management
• Supervising experience
• Retail sales
• Presentation skills
• Typing
• Cash handling
• Cash register
• Sales management
• Microsoft Outlook
• Management
• Working with people with disabilities
• Relationship management
• Profit & loss
• Budgeting
• Customer support
• Organizational skills
• Microsoft Excel
• Microsoft Powerpoint
• Computer skills
• Driving
• Adobe Acrobat
• Construction
• Computer literacy
• Accounts receivable
• Locksmithing
• Blueprint reading
• Microsoft Office
• AS400
• Research
• Technical sales
• Business development
• Marketing
• Team management
• Inside sales
• Office experience
• Windows
• Direct sales
• Communication skills
Certifications and Licenses
Driver's License
Non-CDL Class C