Customer Service Business Partner

VICTORIA BURROW

**** ***** **. ********, ** *****

***********@*****.***· 817-***-****

Detailed-oriented professional with experience in records management and customer service. Proficient in Microsoft Office including Word, Outlook, PowerPoint, and Excel and Zoho Invoice app. I can be relied upon to help your company achieve its goals.

EXPERIENCE

AUGUST 2014 – CURRENT

BUSINESS PARTNER, DNB CLEANING

Monitored partner performance and provided feedback on areas of improvement

Operated in compliance to company policies and procedures

Utilized Accounts Receivable program to record, store, and bill invoices

Verified accuracy of figures, postings, and documents for billing

Recruited, trained, and mentored all new hires to strengthen all aspects of the team

Liaises with clients to prioritize projects

Typed confidential letters for clients and business partner(s)

Assisted in incoming calls and scheduling appointments

Responded to basic inquiries about product and company

Maintained office supplies inventory by monitoring stock and ordering of new supplies when needed

Sort, distribute, and delivered mail

Scanned and made copies of documents

Filed documents and invoices

EDUCATION

JUNE 2014

HIGH SCHOOL DIPLOMA, ALVARADO HIGH SCHOOL

SKILLS

Client sastisfaction/Customer Service

Effective strategist and deadline conscious

10-Key

Conflict Resolution

Detail oriented

Works well without supervision

Time Management

Data Entry

ACTIVITIES

I’m self-driven and seek out personal and professional improvement in my free time. I’m a working professional and a mother. You can catch me reading a good book, Stephanie Meyer is my favorite author, or putting together a puzzle.

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