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Customer Service High School

Location:
Las Vegas, NV, 89101
Posted:
April 01, 2024

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Resume:

ICYSIS

MILLER

**** ******* ****, *** *****,NV,**130

702-***-****

ad4pnt@r.postjobfree.com

OBJECTIVE

I’m a motivated, creative and goal-oriented individual whose actions are based on ethical principles. Ability to follow written instructions and specific directions. Ability to work in a detail-oriented manner. Ability to multitask in a fast-paced environment. Conversant in identifying and analyzing problems. Organizational and interpersonal skills. Great attention to detail and carefulness. Outstanding customer service skills. Telephone etiquette and computer literate. Strong ability to work in a team environment with collaboration and resolution skills.

EDUCATION

Student Desert Rose High School

GRADUATE – JUNE 2022

Follow all the rules and policies of the school, all the time.

Work diligently to improve all my skills, increase my knowledge and become proficient on all the state standards.

Turn in all homework.

Adhere to all provisions of the dress code, every day.

Work cooperatively with students and staff.

Respect all students and staff.

Provisional Registration Private Investigator’s Licensing Board - Nevada REGISTRATION – JUNE 2023 TO 08/2023

EXPERIENCE

Hairstylist Self Employed

February 2020 – Present

Experience using different types of scissors, trimmers and other tools to create hairstyles

An understanding of the different types of hairstyles a person can request and how to achieve those looks

Shampooing, cutting, coloring, and highlighting hair.

Performing scalp treatments.

A willingness to learn about new styles and techniques

The ability to communicate with customers and understand a look they want, even if they don’t know the technical terms for a certain style

Building a personal relationship with clients to ensure return visits. Transfer Out Amazon Warehouse

MAY 2023 - JUNE 2023

Offloading delivery trucks transporting merchandise into the warehouse. 2

Arranging incoming deliveries in designated storage areas.

Performing warehouse duties using pallet jacks, cherry pickers, and forklifts.

Reading and deciphering work orders.

Locating and extracting merchandise from shelves and storage areas.

Confirming merchandise information matches that of the work order.

Inspecting the merchandise for damage, flaws, and irregularities.

Packing the merchandise for delivery.

Transporting the packed items to the delivery trucks.

Finalizing the work order and updating the database.

Adhering to state health and safety practices.

Taco Bell Self Employed

April 2020 – October 2020

Greet customers, and engage them in conversation in order to determine their specific orders.

Provide suggestions about orders and present menus.

Input orders into point-of-sales systems, and confirm orders.

Calculate order amounts, and inform customers about their payables.

Provide customers with information on estimated wait times.

Relay orders to kitchen staff members and follow up on them.

Process cash and credit card payments, and tender receipts and change.

Assist in preparing tacos, burritos, quesadillas, and nachos according to specific recipes.

Inform customers of any specials such as discounts and offers that they can avail of.

Pack prepared orders, and ensure that they are timely delivered to customers.

Ensure that dine-in orders are delivered to tables fresh, and on time.

Take and process additional orders.

Refill drinks on order.

Take and handle complaints according to specified protocols.

Escalate problems and complaints to the restaurant supervisor or manager.

Check with customers in order to ensure that their dining experience has been positive.

Maintain a clean and sanitary workplace, including counters, tables, and chairs.

Ensure the availability of items such as sauce sachets, disposable cutlery, and napkins.

Check inventory in order to determine stock levels.

Inform supervisors of low stock levels.

Create and maintain relationships with vendors to ensure timely delivery of supplies. SKILLS

• The Ability to Set Attainable Goals

• Organizational Skills

• Time Management

• Experience with Point of Sale

• Communication

• Reliable

• Customer Service

• Documenting



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