Shara Mack

**** ********** **, ********** ** ****9 213-***-**** ad4pmc@r.postjobfree.com

Objective

Highly skilled and dedicated Plastic Surgeon with over 10 years of experience. Specialized in both cosmetic and reconstructive procedures, with management, billing, and coding license and certifications. With focus on personalized patient care and achieving exceptional outcomes. Proficient in a wide range of surgical techniques, continually staying updated with the latest advancements in the field. Proven record of success in performing complex surgeries and delivering highly satisfactory results. providing pre-operative experience in health operations management, billing, and coding. Expertise in ICD-9 and ICD-10, CPT, and HCPCS coding. Highly skilled in analyzing and validating patient information, diagnoses, and billing data. leadership skills that enable the processing of high volumes of patient information to achieve revenue generation goals. Passionate about improving patients' confidence and well-being through plastic surgery.

Skills & Abilities

Billing & Coding Software: Med iSOFT, Kareo, Advanced MD, Zirmed, Waystar, CodeCorrect

Coding Systems: ICD-9, ICD-10, CPT, HCPCS Level II

Healthcare Systems: HIPAA guidelines, ACA regulations, Electronic Health Records (EHR), Electronic Medical Records (EMR)

Administrative Skills: Medical terminology, Healthcare management, Billing process, Insurance verification, Audit procedures

Experience

SURGICAL COORDINATOR SUMMIT SURGICAL CENTER 05/2022 – 03/2024

Schedule patients' surgeries and pre-operative appointments with primary care physicians.

Insurance verification /obtaining authorization for surgeries.

Educate patient about pre and post- operative procedures.

Communicate with medical supply representatives to order surgery equipment/ durable medical equipment.

Worked directly with the physician to ensure accurate interpretation, coding and reimbursement.

Complete coding for spine surgery using ICD 10, CPT and HCPS guidelines.

Work directly with the physician to ensure accurate interpretation of coding and reimbursement.

Scheduling patients for pre-op testing and obtaining medical clearances from primary care physicians.

Scheduling patients for their post-op appointments.

Ensuring all surgeries have been coded correctly/ inputting surgical charges and diagnosis codes.

Communicating with medical supply representatives to order surgery equipment.

Facilitate communication between physician and hospital departments, department management and patients.

COVID NURSE CLIPBOARD HEALTH DATES FROM – 12/2019-05/2022

•Provide (NCMA) services to individuals, performing collection of specimens, processing COVID tests and patient education;

• Administer COVID-19 Vaccine at Hospitals location or at community events while complying with all applicable federal, state, and local laws/regulations;

•Utilize and train others in the booking, confirmation and vaccine administration software systems;

• Collaborate with medical team;

•Monitor participants during the vaccination process and manage adverse reactions if necessary;

• Perform COVID-19 testing at Clinic location or at community events;

• Provide excellent customer service while putting participants at ease;

•Be prepared to handle minor emergencies related to allergies, anaphylaxis, and respiratory difficulty;

•May oversee other medical assistants and staff;

•Receive and manage all clinic supplies including vaccine and transport to and from site;

•Perform clinic set up and cleanup for vaccination events

• Administrative and clerical duties as necessary

• Return participant PHI and post clinic documentation in a prompt and timely manner;

•Return unused clinic supplies in a prompt and timely manner;

• Attend on-site/off-site community engagement activities, clinic events, and/or training as needed;

•Report vaccine, testing, participant and other program statistics as required daily and weekly;

•Maintain staffing schedule and operational lists as needed to perform safe and effective vaccine or testing operations;

AESTHETIC SALES CONSULTANT ATHENIX ADVANCED AESTHETIC SURGERY CENTERS 07/2016 – 12/2019

Discussed option treatments for minimally invasive cosmetic treatments, obtained consents for treatment after discussing risks benefits and outcomes of treatments.

Provided treatments to patients including laser treatments, skincare, Botox, cosmetic fillers, sclerotherapy, acne, rosacea and treatments for aging skin.

Conferred with existing and potential customers to assess requirements and propose optimal Esthetic solutions.

Evaluated diverse organizational systems to identify workflow, communication and resource utilization issues.

Developed service plans in consultation with clients, and performed follow-ups assessing quantity and quality of services.

Managed monetary transactions with perfect accuracy, which elevated customer satisfaction ratings.

Developed strategic component development plans to support future projects.

Collaborated with clients to develop and shape budgets, processes, business intelligence and strategies.

Took detailed notes and kept records of program and performance progress, education initiatives and leadership.

Provided outstanding service to clients to maintain and extend relationship for future business opportunities.

Broadened improvement initiatives, troubleshooting problems for corrective action.

Education

LICENSE ESTHETICIAN DIPLOMA 09-2023 LOS ANGELES SCHOOL OF AESTHETICS

NATIONAL CERTIFIED MEDICAL ASSISTANT (NCMA) 05-2019 NORTH WEST COLLEGE

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