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Customer Service Social Media

Location:
Littleton, CO
Posted:
April 01, 2024

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Resume:

**** *. ******* ***

Littleton, CO *****

720-***-****

ad4plv@r.postjobfree.com

SIERRA BARELA

SKILLS

Excellent organizational and time management skills. Proficient in Microsoft Office Suite. Strong attention to detail with multitasking abilities. Excellent written and verbal communication skills. Knowledgeable in office procedures and administrative tasks. Adaptable and eager to learn. Strong problem-solving and research skills. Team player with leadership qualities. Able to work efficiently under tight deadlines and delegate tasks effectively. EXPERIENCE

Freelance Writer, Remote — Copywriter

JULY 2020 - PRESENT

● Crafting compelling and engaging copy for various marketing materials, including advertisements, websites, brochures, and social media posts.

● Conducting thorough research on products, services, target audience, and competitors to ensure that the copy effectively communicates key messages and resonates with the intended audience.

● Collaborating with other members of the creative team, such as designers, marketers, and clients, to develop creative concepts and strategies that align with branding guidelines and marketing objectives. Hagerty Insurance, Golden — Licensed Sales Agent II MARCH 2016 - JUNE 2020

● Building and maintaining strong relationships with clients by providing exceptional customer service, addressing inquiries and concerns, and offering ongoing support and guidance throughout the insurance purchasing process and policy lifecycle.

● Assisting clients in understanding their auto insurance needs by conducting comprehensive assessments of their driving habits, vehicle type, coverage preferences, and budget constraints.

● Providing personalized insurance recommendations and quotes to clients based on their individual requirements and ensuring they have a clear understanding of coverage options, policy terms, and premium rates.

Which Wich, Littleton — Assistant Manager

APRIL 2012 - DECEMBER 2015

● Supervising and training staff members to ensure efficient and high-quality customer service, including food preparation, order fulfillment, and cleanliness standards.

● Assisting the manager in managing inventory, ordering supplies, and maintaining appropriate stock levels to meet customer demand while minimizing waste and controlling costs.

● Handling customer inquiries, complaints, and feedback in a professional and timely manner, striving to resolve issues and ensure positive customer experiences while upholding company policies and standards. EDUCATION

University of Colorado, Denver — Bachelor of English Writing, Rhetoric & Technology MONTH 2019 - MAY 2024, DENVER



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