GARY J HULETT

***** ****** **. *******, ** ***** 626-***-**** ad4pl9@r.postjobfree.com· LinkedIn Profile: Gary Hulett

Motivated and detail-oriented professional with over 20 years of ophthalmic technician experience, healthcare management, practice development, team-building, and new hire training.

EXPERIENCE

2022-2023

LEAD TECH / OPERATIONS OFFICER, FOOTHILL EYE INSTITUTE

Coordinating day-to-day multi-facility medical operations and lead project manager. Clinical research coordinator, location manager, and potential client liaison. Primary physician outreach contact person. IT / maintenance / telephony systems / call-center development / medical equipment manager. New hire and team developer.

2018– 2022

OFFICE SUPERVISOR, CALIFORNIA EYE SPECIALISTS/AZUL VISON

Ensure excellent customer service and medical care by staff is always being displayed with patients. In charge of educating medical staff on equipment and instruments’ uses and functions. Learning and maintaining every individual doctor’s needs and requirements and making sure they’re met. Responsible for inventory / supplies / maintenance / payroll / and repairs of all medical equipment. Training of newly hired medical staff on company’s policies, procedures, and standards.

2009 – 2018

LEAD TECHNICIAN, FOOTHILL EYE MEDICAL GROUP

Performing quality care and customer service during the examination process of everyday patients’ exams. Responsible for inventory / supplies / maintenance / and repairs of all medical equipment. Educating technician staff on medical equipment and instruments’ uses and functions. Responsible for training of newly hired Medical Technicians on company’s work-up methods.

2005 – 2009

LASIK / OPHTHALMIC TECHNICIAN, KURWA EYE CENTER

Performing quality care and customer service during the examination process of patients. Scrub tech and surgical assistant during Lasik surgeries and procedures. Responsible for the sterilization of instruments and prepping of trays for Lasik surgeries. Calibration of Lasik system and entering of refractive targets of patients’ prescriptions. Ensuring quality care and customer service during patients’ pre/post-op procedures.

2001 – 2005

OPTICIAN / OPTOMETRIC TECHNICIAN, EYEXAM OF CALIFORNIA/LENSCRAFTERS

Greet customers and assist them in the eye exam process. Help patients pick out frames and lenses and educate them on materials. Inform patients on their insurance’s covered benefits. Perform tasks in the lens-making process. Dispense finished pairs of glasses and educate patients on warranties.

EDUCATION

CITRUS COMMUNITY COLLEGE 2000 – 2002

Biology and Health Sciences – 3.8 GPA.

MT. SAN ANTONIO COLLEGE 1999 – 2000

General Education Courses – 4.0 GPA

SKILLS

Excellent customer service and communication skills.• Very knowledgeable with medical instruments such as: OCT, HRT, Visual Fields, Topography, Pachymetry, iTrace, A-Scans, Ultrasounds, Retinal Photography, Retinoscopy, and Refractions.• Outstanding in Lasik surgery assisting.• Certified Patient Service Specialist.• Ophthalmic Scribe Certified.• Certified Ophthalmic Assistant (expired). Ability to form great relationships with doctors and staff.

MILITARY

1995 – 1999

ARMOR CREWMEMBER (TANKER) - U.S. ARMY

Honorable Discharge, Army Service Ribbon, National Defense Medal, Good Conduct Medal, Army Achievement Medal, Army Commendation Medal.

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