Customer Service Delivery Driver
Resume:
Cordae Jones
Montgomery, AL *****
*****.******@*****.***
With goals to achieve, my intentions are to obtain work that will further my experience in customer service. I am in search of a company that I can use my skills to grow in and with the company. Work Experience
CoOwner
Mother's Touch Home Daycare - Montgomery, AL
October 2013 to Present
As co-owner, I am responsible for upkeep of files and interviews. Filing paperwork, setting interviews, marketing/advertisement, and keep record of payments. All customer interactions begin with me and later, the provider.
Production Line Worker
Lear Corporation - Montgomery, AL
January 2023 to February 2024
Cooler Selector
Dollar General Distribution Center - Montgomery, AL August 2022 to January 2023
Scale Operator
Koch Foods - Montgomery, AL
February 2022 to June 2022
Delivery Driver
FedEx Ground - Hope Hull, AL
October 2020 to February 2022
As a delivery driver, my responsibilities include loading my truck, delivering my load and picking up all pickup stops.
Caretaker
Three Folds Care Inc - Montgomery, AL
June 2020 to October 2020
As a caretaker, I am responsible for the well-being and health of my disabled patient. Feeding, bathing, clothing, providing medication on schedule and much more. Shuttle Driver
GLOVIS America, Inc. - Montgomery, AL
December 2019 to June 2020
As a VPC Exit shuttle driver, my responsibilities included, but not limited to, driving the processed vehicles from the line to the lot.
Customer Service Representative
TRC Staffing Convergent - Montgomery, AL
July 2019 to April 2020
As a CSR Of TRC Staffing, we are responsible for the care and security of electric/gas services available to our Philadelphia customers. We are obligated to setting payment arrangements and restoring services by payment for the customer.
Customer Service Representative
Sykes Enterprises, Incorporated - Montgomery, AL
January 2019 to July 2019
As a customer service representative, our duties included assisting customers of Bank of America with checking and savings account. We were responsible for closing accounts, discussing charges on accounts and changing account types.
Collections Representative
Alorica - Montgomery, AL
July 2017 to January 2019
As a collections representative, our duties include, but are not limited to processing payments, setting payment arrangements, and discussing monthly charges. We have duties that include changing billing due dates, disputing charges and also changing bill type such as paper or paperless. Cap Team 2 Associate
Walmart - Montgomery, AL
November 2016 to August 2017
During this time, cap team 2 associates were responsible for unloading and sorting freight, stocking, and zoning the merchandise. In addition to that, we had to serve customers and assist in any possible way. Shuttle Driver
GLOVIS America, Inc. - Montgomery, AL
January 2016 to November 2016
As a shuttle driver, our duties included safe transport of specific vehicles to proper staging areas, stripping the cars of excess plastic, and keeping record of transferred vehicles. Cashier
Popeye's Restaurants - Montgomery, AL
November 2015 to January 2016
Being a cashier, I was responsible for all front end orders, upkeep of the lobby, issuing the orders, and occasionally executing the orders.
Education
High school diploma
Jefferson Davis High School - Montgomery, AL
2013
Skills
• Call Center
• CSR
• Customer Service
• Customer Support
• Customer Care
• Shuttle Driving
• Driving
• Delivery Driver Experience
• Freight Experience
• Load & Unload
• Box Truck
• Forklift
• Pallet Jack
• Warehouse Experience
• Route Driving
• Driving
• Time management
Certifications and Licenses
Forklift Certified
June 2019 to June 2022
CPR Certification
Driver's License
Additional Information
I am skilled greatly in communication and customer service. Being an extraordinary listener, I possess great flexibility and planning skills as well.
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