R E C E P T I O N I S T

P R O F E S S I O N A L S U MMARY

Front desk specialist with 6+ years of experience supporting office operations and acting as the first point of contact for customers and clients. Pursuing education at Ocean County College with a B.A. in psychology with concentration in philosophy. Seeking to apply my communication, time-management, and leadership skills to a dependent and related role. T r a c y K e e n

Customer Service

Excel/Word Proficient

Adaptable Personality

Problem-Solving

Computer Savvy

Detail-Oriented

Strong Communication

Organization of office materials

including files, paperwork, etc.

S K I L L S

E D U C A T I O N

Ocean County College, NJ

2020-2024

BACHELOR OF PSYCHOLOGY

E X P E R I E N C E

Cortiva Institute, St.Pete FL

Beach Haven Inn, New Jersey

2020-present

2015-2019

ADMINISTRATIVE COORDINATOR

Approached all interactions with clients in a friendly, efficient, and orderly manner.

Received and satisfied 30+ phone calls per day pertaining to scheduling, cancellations, rewards program, and more. Handles credit and cash transactions, adhering to the policy of the business.

HOTEL RECEPTIONIST

Operated and maintained reception equipment including phones, scanners, and fax machines at the front desk. Answered and satisfied multiple incoming calls related to room bookings, cancellations, special events, and

implemented upselling techniques for vacation packages. Delegated special events including weddings and private parties.

Toms River, New Jersey

2010 - 2014

CENTER FOR HEALTH AND HEALING

Database administration and managing spreadsheets

for daily appointments.

Maintained a sanitized and clean work space within the yoga studio and reception area during business hours. Handled transactions and sales of merchandis, yoga class packages, and monthly inventory.

609-***-****

Largo, Florida

ad4piq@r.postjobfree.com

TK

REFERENCES AVAILABLE

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