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Customer Service Sales Manager

Location:
East Hampton, CT
Posted:
April 01, 2024

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Resume:

*:** a! ** &

Glenn Middendor... vy Done

Glenn Middendorf —_ Auto Parts Sales

ad4pfy@r.postjobfree.com 203-***-**** » Oakville, CT

Experienced sales and business leader, proficient in identifying opportunities,

building relationships with decision-makers, presenting proposals, negotiating

contracts, and optimizing customer service. Excellent written and verbal

communicator. Capable of coaching team members to harness relationships

with top customers, influencers, and decision-makers to become a trusted

advisor with each account. Demonstrated track record of effective strategy and

plan development, deployment, and achievement of revenue objectives. Strong

people skills and cross-functional collaboration experience. Knowledge of

automotive parts, quality, and competitor features.

Areas of Expertise include:

+ B2B Sales + Supervise, Coach, & Mentor Staff + Customer Service

+ CRM Tools + Negotiating & Contracting + Relationship Building

* Account Management * New Business Development * Meeting or Exceeding Goals

Professional Experience

Allied Print Service * Manchester, CT * September 2016 to May 2020

Die Cutter Operator

Oversee die cutter operations, which includes meeting daily deadlines of

scheduled production assignments, setting up the die cutter per project

specifications, scoring printed material, and mounting die and counter plates.

Reduce production time and expenses at the finishing and bindery area by

completing cutout at the stripping station.

Hogtied Backyard BBQ « Oakville, CT * May 2003 to July 2015

Sales & Marketing

Founded and launched a seasonal catering company offering down home

southern cuisine with an on-site southern pit BBQ. Led sales and marketing to

build a base of commercial clients to serve multiple corporate events or to fill a

busy schedule with residential parties. Created and marketed a proprietary line

of BBQ sauce, BBQ dry rubs, and hot pepper relish, which was sold in several

local stores. Directed negotiations, contracting, menu development, branding,

packaging, sales presentations, and purchasing. Designed and supervised the

manufacture of a customized double axle BBQ smoker, which magnified the

brand and increased business. Negotiated the profitable sale of the business,

brand, products, and assets.

You're Covered Tent Rental * Oakville, CT * January 2010 to December

2014

Sales & Marketing

Collaborated with partner to direct all aspects of operations, to include new

business development, purchasing, advertising, scheduling, customer service,

staffing, equipment warehousing, inventory, site setups, sanitizing, and

takedowns. Led cross-selling and upselling with Hogtied Backyard BBQ to

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