PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

BILLY

KANKEL

*** ***** ***** *****, *****, Texas 78634 (H) 512-***-**** ad4pf4@r.postjobfree.com Customer service and sales professional successful at improving customer retention rates and growing revenue. Motivated customer service specialist with over many years experience in a fast-paced, team-based environment. Sales professional adept at managing accounts and building long-term relationships with customers.

Goal-oriented

Positive and friendly

People-oriented

Cash handling and management

Retail merchandising experience

FEBRUARY 2011-CURRENT

Route Sales Representative Frito-Lay(Pepsico) Austin, Texas Delivery of products to bulk accounts: HEB, Target, Wal-mart, Sam's Club.

*Communicate daily with Grocery Managers and Store Directors to set product displays and attain additional space for all Frito-Lay products. *Maintain proper rotation to avoid any stale products. *Initiate sales campaigns and follow marketing plan guidelines in order to meet sales and productions expectations. *Input sales

orders for each delivery on a Intermec HH4 computer. *TComm HH4 computer at the end of the day to reconcile sales and retrieve reports. *Inspect and maintain vehicle supplies and equipment, such as diesel,oil,water,tires, lights,and brakes, to ensure that vehicle supplies are in proper working conditions. *Report any mechanical problems encountered with vehicles. *Verify the contents of inventory loads against shipping papers.

OCTOBER 2009-FEBRUARY 2011

Route Driver Accent Food Service Pflugerville, Texas Verify contents of product on truck to warehouse to warehouse issues.

*Load any additional product that may be needed for the day.

*Maintain truck and food-dispensing equipment and clean inside of machines that dispense EDUCATION

food or beverages. *Scan in

all products loaded into vending machines using Motorola Symbol 1800. *Scan products from warehouse to truck using Motorola MC75. *Listen to and resolve customers' concerns regarding products or services. *Inform customers of new products and price changes. *Collect coins and bills from vending machines, refill machines with products and remove and aged products.

*Reconcile product inventory

at truck level weekly.

MAY 2003-OCTOBER 2009

Route Sales Representstive Hostess Snack Foods Austin, Texas Sell and delivery of all Hostess snack foods to grocery stores and convenience stores in the Austin area.

*Maintained excellent customer communications.

*Acquire additional shelf space for Hostess by reducing competitor's space. * Input all sales &inventory levels to Intermac C series handheld device & download at the end of day to reconcile.

*Present and sell displays of new products available to our market.

*Maintain proper rotation of all products to keep waste to a minimum.

*Turn in receipts and money received from daily deliveries. 1979

BBA: Management

Southwest Texas State University, San Marcos, Texas