Marissa Sandiford

ad4paa@r.postjobfree.com

253-***-****

Work History

Sales Associate Ashley Home Store Tacoma, WA 2021-2022

• Greet and engage customers

• Able to build rapport through active listening and my ability to demonstrate product knowledge.

• Ability to qualify, and overcome objectives by pointing out features, benefits, and financing.

• Resolved customer concerns with strong verbal and written communication skills.

• Follow up calls, and emails inviting guests back or to update and verify delivery date.

• Extremely motivated and able to hold myself accountable for my progress in sales and add-ons.

• Recognized as employee of the month 5 times for highest Mattress sales, and furniture protection.

• Set up financing through waterfall kiosk by enticing customers with current promotions.

• Consistently asked customers about mattresses, financing, delivery and set up, furniture protection even if they came in just to look for a side table or lamp. Lead Opening Server Black Angus Lakewood, WA 2019-2021

• Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests.

• Effectively communicate with guests and co-workers verbally and through POS to ensure guest satisfaction.

• Suggest additional items to increase both personal and restaurant sales.

• Train new employees.

• Set up kitchen, reservations, and dining room as opening server.

• Employee of the month several times for Highest sales and add-ons. Olive Garden Server 2015-2018 Puyallup, WA 2015-2018

• Able to maintain excellent customer service while multitasking in a high volume.

• Maintain updated knowledge of food, drink, and wine menu.

• Must be able to not only suggest but inform guests on wine selection.

• I.e. body type, best pairings, flavors, and regions grown.

• Pre-bus tables, run food and drinks, complete before and after shift side work.

• Maintain calm demeanor under stressful conditions, teamwork and communication skills.

• Meet daily, weekly, and monthly sales/ add-ons standards.

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