professional with *+ years of healthcare industry experience and

6+ years of customer service experience. Able to coordinate workflows and communicate effectively with co-workers, patients, and staff. Attention to detail needed to maintain high levels of accuracy. Maintain and safeguard patient privacy and confidentiality.

Medical Terminology Patient Registration Check Out Release of Information Medical Laws & Ethics

Medical Billing Knowledge * Third Party Billing Medicaid PPO Serve as direct point of contact and deliver excellent customer service with a positive attitude.

Operate cash register, scan merchandise, accept payments, ensure accuracy of cash drawer, stock shelves, and keep work area clean and organized

Work as part of a team and interact with diverse customers and staff members.

DSI Security Services - Dothan, AL

02/2022 - 06/2022

Security Officer

Responsible for the security and safety of students and staff at Wallace Community College.

Followed site-specific policies and procedures and implemented emergency response activities as appropriate.

Ensured a positive company image by providing courteous, friendly, and efficient customer service.

Food Giant - Clayton, AL

Retail Cashier / Customer Service

Offered fast and friendly service, operated cash register, scanned merchandise, and accepted payments.

Kept area near cash register clean, organized, and stocked. Worked effectively in a fast-paced, team-oriented environment. 01/2021 - 01/2022

Coleman America - Ozark, AL

Packer

05/2017 - 01/2020

Followed inventory checklists to organize and pack up military family homes.

Boxed up personal belongings in a timely manner.

Worked and communicated effectively in order to meet deadlines and solve problems.

ADDITIONAL EXPERIENCE

Arby's - Eufaula, AL Cashier / Crew Member / Customer Service Lyson - Baker Hill, AL Quality Control Specialist Freedom Healthcare - Clayton, AL Home Health Aide Private Homecare - Clayton, AL Home Health Aide

05/2015 - 03/2020

10/2012 - 01/2015

09/2006 - 02/2009

03/2006